T100TA runs, but Touchscreens turns black if use

[pitamerica]

Hi,

i have a T100TA and lately i installed W10 Home. All drivers ok, the machine runs. But if i touch the screen it goes black after a second.

and : if i go to tablet mode, i can use the touchscreen and then it "not" turn off.

Did anyone have a idea ?

Thank you

[Asus_USA]

Hi,

i have a T100TA and lately i installed W10 Home. All drivers ok, the machine runs. But if i touch the screen it goes black after a second.

and : if i go to tablet mode, i can use the touchscreen and then it "not" turn off.

Did anyone have a idea ?

Thank you

Hi pitamerica, allow us to apologize for the inconvenience that this has caused and we'll be happy to help as best as we can. Did you install all of the updates that Windows has? The black screen happens when the tablet is docked on the keyboard correct?

[pitamerica]

Hi pitamerica, allow us to apologize for the inconvenience that this has caused and we'll be happy to help as best as we can. Did you install all of the updates that Windows has? The black screen happens when the tablet is docked on the keyboard correct?

thank you, i will check this and give a respond.
.

[pitamerica]

after Install latest Windows 10 problems are gone. thank you !!!

[Asus_USA]

after Install latest Windows 10 problems are gone. thank you !!!

Thank you for the update!