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  1. #1
    Soundwave
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    Angry Yesterday keyboard and mouse pad stopped working on mobile docking station :-/

    Hello all! Yesterday the keyboard and mouse pad stopped working after i connect the mobile docking station to tablet:
    1) if i connect usb flash drive it works
    2) when i charge it with wall charger, it charges
    3) if i connect the docking station to tablet it charges the tablet BUT no indicator shown in screen
    4) i did not drop it, or pour water on it or anything else, it just stoped working unexpectedly.....


    update:
    just tried to connect the dock station to tablet again, it stoped charging it from dock station and the orange color on the on/off button wont light :-/

    update:
    i restart the tablet and the orange light comes back again :-/ but it still cant see the keyboard
    Last edited by brokendock; 08-07-2014 at 12:25 AM.

  2. #2
    Guide Guru & Forum Administrator
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    Welcome to the forum

    Sounds to me like you have a hardware problem in your dock. It might only be a loose cable inside or it may be a PCB issue. Best advice would be to try another one if you can find one to verify that it isn't also a problem with your tablet.

    All the best

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  3. #3
    Soundwave
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    Quote Originally Posted by janner43 View Post
    Welcome to the forum

    Sounds to me like you have a hardware problem in your dock. It might only be a loose cable inside or it may be a PCB issue. Best advice would be to try another one if you can find one to verify that it isn't also a problem with your tablet.

    All the best
    Yes i just got back from friends home, he has 1:1 asus transformer prime, and my transformer works on his docking station as well as his tablet doesnt work with my docking station, so the problem looks like the problem is inside docking station, i am not sure what does PCB issue means, please specify it and what does the cable loosking problem is, is that just cable unplugged inside? thank you

  4. #4
    Guide Guru & Forum Administrator
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    PCB = Printed Circuit Board - my old fashioned way of saying the board inside connected with the keyboard/trackpad.

    I believe the dock has a "daughter board" for the external ports (USB etc).

    Yes you understood me correctly about the cable - I don't know if there is one, but if there is a simple removal & replacement of any such cable might be all that is required. I fully expect you to be able to find tear down guides for the Prime Dock on YouTube and/or iFixIt.

    Cheers.

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  5. #5
    Soundwave
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    Well looks like i have to take it to repair office? or should i take a risk and try to fix it myself :-/

  6. #6
    Guide Guru & Forum Administrator
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    Depends if it is out of warranty or not - if still under warranty, Asus will repair it for you free of charge.

    If not, then I would say that a paid for repair will cost you more than a replacement dock would cost. You'll find pre-owned docks quite cheaply on EBay. Or you could be careful and try to look at it yourself. As it doesn't work, you have very little to loose by trying, in my view. But that decision is yours & yours alone.

    PLEASE Search for existing threads before posting a new one. Thanks.

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  7. #7
    Soundwave
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    ok looks like i fix it myself LOL i demontage the screws clear the dust and put everything back and it looks like start working, the only thing that i am worried that it doesnt charge the battery from dock>>tablet, but it is like 63% dock station ad 85% tablet, maybe it needs to go lower to start charging :-/

  8. #8
    Soundwave
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    also i could not find in settings how to awake tablet with the keypress not the button on/off, because i dont want to break anything else on that tablet :-/

 

 

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