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  1. #1
    Member #
    Join Date
    Jul 2013
    0 times

    Question TF201 does not turn on, does not vibrate; dock is charged, cable works

    I feel like I have looked at every thread on similar topics on the internet. Thank you for your help.

    I bought my Transformer Prime used in June 2012, used off of ebay, with the keyboard dock. Up until a few days ago, it was working perfectly.


    The tablet has been in the keyboard dock or plugged in to the wall for probably a few days, I have been busy with things and haven't needed it.

    Steps taken:

    1) My charger is new from caseen.
    2) When I plug the charger into the dock by itself, the indicator LED is green
    Conclusion: Dock is charged and charger works
    3) Found Khomo brand USB connector
    4) plugged into laptop and dock only; got "device is not recognized"
    Conclusion: USB cable works
    5) I Press and hold the Tablet power button alone for 1, 3, 30 seconds, 2, 5 minutes
    6) I press the down volume, power button and hold for up to 1 min
    7) I insert a paperclip in the reset hole, feel click, hold for up to 10 seconds
    8) Insert paperclip, hold; simultaneously hold down vol and power
    9) Plug tablet into computer for hours, take steps 5-8
    10) For all of steps 5-9 I get no response, no vibration, nothing.
    Conclusion: Problem is in tablet somewhere

    I am going to leave it plugged in via USB overnight, see how it does. However, given it did nothing even when plugged into a fully charged dock for some time, I have my reservations.

    I am pretty sure I have no warranty, and I'd only like to contact ASUS if it would be free.

    What could be the problem, what steps should I next take, and thank you!

  2. #2
    Guide Guru & Forum Administrator
    Supporting Member

    Member #
    Join Date
    Oct 2011
    Devon, UK
    Other - Chromebook
    2826 times
    Welcome to the forum

    First off can I commend you for the great job you have done in troubleshooting your device.

    The only other things I can think of is that either you have a loose power/battery cable inside your TF; or that the Power Button has failed; or that the battery has died.

    So, if the slow trickle charge doesn't resurrect the device, then I suggest following one of the "tear down" guides here or on YouTube to check if there is anything inside your device that you are happy to tackle yourself.

    All the best & please let us know how you get on.

    PLEASE Search for existing threads before posting a new one. Thanks.

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