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  1. #1
    Jazz
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    JB Update hung up at 99% Now What?

    When updating my prime to Jelly Bean it seemed to hang up at 99%. After leaving it sit for a while I shut the tablet down. Did a cold boot, went back to settings, about tablet, and to the area where you find out if you have any updates, and it said that"Failed to download the file, Try again later". So I did and this time it said that "There is a system firmware update for your device. Please check notifications". Where are notifications? There is nothing in the area at the lower right area of the tablet. Is there a different area for notifications? Maybe it's the tablet gods telling me not to update. Any Ideas?

  2. #2
    Starscream
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    Re: JB Update hung up at 99% Now What?

    The notifications is in the lower right, there will be a down arrow when the download starts. It may take a while but it will start.

    Sent from my Transformer Prime TF201 using Tapatalk 2

  3. #3
    Jazz
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    As I said before, nothing appeared in the lower right part of the tablet. That is what is baffling me.

  4. #4
    Starscream
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    Re: JB Update hung up at 99% Now What?

    Quote Originally Posted by wbertacchini View Post
    As I said before, nothing appeared in the lower right part of the tablet. That is what is baffling me.
    Well a lot of people, including me, had to try several times for it to work. I've been through every update since the Prime came out and this is the first update that so many people had trouble just getting it started.

    Sent from my Transformer Prime TF201 using Tapatalk 2

  5. #5
    Jazz
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    Has anybody gotten any results from the ASUS website on the issue of the latest update. I still haven't seen any update notification in the lower right area of my tablet to download the update. Thanks for making me feel that it just isn't me having the problem.


    Quote Originally Posted by ncphoto View Post
    Well a lot of people, including me, had to try several times for it to work. I've been through every update since the Prime came out and this is the first update that so many people had trouble just getting it started.

    Sent from my Transformer Prime TF201 using Tapatalk 2

  6. #6
    Starscream
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    Re: JB Update hung up at 99% Now What?

    Quote Originally Posted by wbertacchini View Post
    Has anybody gotten any results from the ASUS website on the issue of the latest update. I still haven't seen any update notification in the lower right area of my tablet to download the update. Thanks for making me feel that it just isn't me having the problem.
    It wasn't clear if you cleared the data from the dm and cm clients, forced stopped them and rebooted. Some folks have been trying for 2 days before it finally downloaded. It's getting frustrating for a few users.

    Sent from my Transformer Prime TF201 using Tapatalk 2

  7. #7
    Jazz
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    That was the fix I was looking for. Do I have to do anything to make it so the force stop isn't effecting those applications after the download? All seems to be working now. Thanks so much for your help ncphoto:-)

    QUOTE=ncphoto;231871]It wasn't clear if you cleared the data from the dm and cm clients, forced stopped them and rebooted. Some folks have been trying for 2 days before it finally downloaded. It's getting frustrating for a few users.

    Sent from my Transformer Prime TF201 using Tapatalk 2[/QUOTE]

  8. #8
    Starscream
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    Re: JB Update hung up at 99% Now What?

    You should be good to go. Congrats and happy upgrading!

    Sent from my SCH-I535 using Tapatalk 2

 

 

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