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Thread: unknown SN

  1. #1
    Soundwave
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    TF201
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    unknown SN

    I have asus transformer prime tf201 and I send it to asus maintenance because there was a problem, anyway they fix it now and rest the tablet to the factory settings, but I was checking in the settings and I found that the serial number is unknown!!!!. how could I add the serial number??please help.

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  2. #2
    Supporting Member
    Supporting Member

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    Jun 2011
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    Vancouver Canada
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    TF Book T102HA
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    Hi Kabdo - welcome to the forum. I suggest you contact an Asus rep - Tien - he has a member Id - Asus_USA

    Send him a Private Message using the link near the top of this forum page and mention it to him. He may have some ideas on what happened.

    Also - near the bottom of this forum page you'll see Similar Threads - this problem has come up before. You can check those threads for some ideas... Good luck.

    By the way - you posted in the TF101 section. I'll move this to the TF201 help section for you.

  3. #3
    Starscream
    Member #
    33061
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    Apr 2012
    Location
    Lakeland, Florida
    Tablet
    TF201
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    There is a fix called ratchet which can be found at this link. This fix was developed when a large number of Primes had unknown serial numbers. You can't take an OTA with an unknown serial number I believe.

  4. #4
    Soundwave
    Member #
    45298
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    TF201
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    Quote Originally Posted by Swipe View Post
    Hi Kabdo - welcome to the forum. I suggest you contact an Asus rep - Tien - he has a member Id - Asus_USA

    Send him a Private Message using the link near the top of this forum page and mention it to him. He may have some ideas on what happened.

    Also - near the bottom of this forum page you'll see Similar Threads - this problem has come up before. You can check those threads for some ideas... Good luck.

    By the way - you posted in the TF101 section. I'll move this to the TF201 help section for you.
    thank you very much my friend, I'll send Asus_usa a private message, thanks for your advise.
    Swipe likes this.

  5. #5
    Soundwave
    Member #
    45298
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    Sep 2012
    Tablet
    TF201
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    Quote Originally Posted by ncphoto View Post
    There is a fix called ratchet which can be found at this link. This fix was developed when a large number of Primes had unknown serial numbers. You can't take an OTA with an unknown serial number I believe.
    I couldn't try it out, because I couldn't root my tablet.

  6. #6
    Starscream
    Member #
    33061
    Join Date
    Apr 2012
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    Lakeland, Florida
    Tablet
    TF201
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    Quote Originally Posted by kabdo View Post
    I couldn't try it out, because I couldn't root my tablet.
    If you are on ICS you can get your root here at this link. Hope this helps.

 

 

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