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  1. #1
    Soundwave
    Member #
    32421
    Join Date
    Apr 2012
    Tablet
    TF201
    Posts
    2
    Liked
    0 times

    Dock not Responding (Keyboard,SD and USB)

    Hi,

    I'd be grateful for any help with a problem which began last night after 3 months of happy Prime ownership. I am no longer able to use the keyboard and the USB and SD card ports don't respond on my dock. I can still charge using the dock and the tablet itself does show that the dock is connected (icon in systems tray)

    I've tried a hard reset to no avail - apart from losing all of my apps !!

    Anyone any thoughts on what I can do ? Running Android 4.0.3 , the mobiledock version is showing as not available

    Cheers
    Dave

  2. #2
    Transformer Forums Legend
    Supporting Member

    Member #
    5624
    Join Date
    Jul 2011
    Location
    Norcross, GA
    Tablet
    TF700
    Posts
    11,748
    Liked
    1818 times
    Welcome to the forum fred.

    Just an fiy that a hard reset will not cause any lost apps, but a factory reset will.

    I supposed you've tried a hard reset, (instructions in a link below if you haven't) with the tablet docked. If that doesn't work you probably had a ribbon cable come loose inside the dock and that would be an issue for ASUS to fix.

  3. #3
    Soundwave
    Member #
    32421
    Join Date
    Apr 2012
    Tablet
    TF201
    Posts
    2
    Liked
    0 times
    Hi,

    Tried the hard and factory resets to no avail , have reported the fault to Asus who are arranging a repair

    Thanks for the help

 

 

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