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  1. #1
    Soundwave
    Member #
    34940
    Join Date
    May 2012
    Tablet
    TF201
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    TF201 has died and wont re-boot - even using the reset button

    I've only had this unit about a month and it has already randomly switched itself off at least a dozen times but thus far it has always re-booted from the power button. This time though it has shut down whilst in use and it seems to be permanent. The tablet was docked to the keyboard at the time and everytinhing seemd fine. Both batteries were at about 80% charge. I've tried re-booting with/without power connected to both the keyboard and the tablet. I have un-docked the tablet and tried the reset button. Nothing. Any ideas - before I box it up and send it back to Asus ?



  2. #2
    Supporting Member
    Supporting Member

    Member #
    183
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    May 2011
    Location
    Mississippi
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    Other - Windows
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    1. Press and hold the power button and the volume down button for up to 1 minute if necessary. If that doesn't work then try #2

    2. Plug the charging cable into the Tablet and also into a USB port on your PC and leave it alone for 2-3 hours

  3. #3
    Soundwave
    Member #
    34940
    Join Date
    May 2012
    Tablet
    TF201
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    6
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    TF201 has died - update

    Hi - thanks for suggestions.

    Have tried #1 with the tablet on its own (no power lead) with the tablet on its own (with power lead connected) and with the tablet docked and the power lead connected - no response in any configuration.

    Will now try #2 and will report back later.

    Is there meant to be a small charge status light that changes colour on the power button on the tablet ? If there is then it's not showing anything.

    The power status light on the keyboard dock is ok though and that is green.

  4. #4
    Soundwave
    Member #
    34940
    Join Date
    May 2012
    Tablet
    TF201
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    Talking TF201 has died - 2nd update

    Tried #2 - no change - still dead.

  5. #5
    Administrator
    Supporting Member

    Member #
    5624
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    Jul 2011
    Location
    Norcross, GA
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    TF700
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    Quote Originally Posted by caulkehead View Post
    Tried #2 - no change - still dead.
    If I understood this correctly when you plug the charger into the dock the light turns green but no light at all when you plug directly into the tablet. If that the case I would try plugging the tablet directly into your PC's USB port, with the PC on, over night. If there is still no change it would seem that the battery may have a bad connection to the charging circuit inside your TF. Then it may need to be sent into ASUS for repair.

  6. #6
    Soundwave
    Member #
    34940
    Join Date
    May 2012
    Tablet
    TF201
    Posts
    6
    Liked
    0 times

    TF201 has died - 3rd update

    If the power lead is plugged into the keyboard dock the power status light next to the socket is green - which I understand to mean that the batteries in the keyboard dock are fully charged.

    I left the tablet plugged into the USB port on my laptop over-night as suggested - no change - still dead.

    I'm convinced it's a problem with the tablet - most likely a flaky battery connection - because of the previous random shut-downs.

    That could probably also explain why the tablet won't switch on and the tablet battery does not now seem to be charging - there is no charge status light on the power button showing when the power lead is plugged directly into the tablet.

    Shortly before it died the tablet was docked on the keyboard and the home screen status software was showing both the dock and the tablet batteries at about 80%. The little arrow was pointing from the dock battery icon to the tablet battery icon which I think means that the dock to tablet power circuits were working.

    So all looked fine - then the tablet suddenly blacked out (as it has done with the previous random shut-downs) and the rest is history.

    Back to Asus I guess.

    Thanks for your help.

 

 

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