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Thread: New ATP Owner...Can't Access Play Store

  1. #1
    Soundwave
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    New ATP Owner...Can't Access Play Store

    Just got my new C3 Prime. Charged, updated, set gmail and hotmail accounts, I did NOT setup a gmail wallet or give any credit card info (I did not do that with the Samsung Galaxy Tab, either...and still had full connection for downloading free apps).
    Got notice about syncing all my previous apps downloaded from Play Store for my Galaxy Tab (which is going on Ebay ), updated all those apps. Seems to be working 100%. Wifi and GPS (outside) are good. But using ICS Browser the first time, Adobe Flash player is missing...so I select to download it. Goes to Store but says NO CONNECTION...Retry. I signed in to my gmail account and got all my mail. But cannot get into STORE even from the app direct. HELP. I did do the desktop site option in the browser.

    Thanks for any help.

    BTW this is a great forum. I have read extensively before getting my Prime.
    Last edited by treker7; 05-01-2012 at 08:02 PM.



  2. #2
    Administrator
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    Go to settings>apps>all scroll to Google app store and tap clear cache>clear data>force stop. Now restart your TF and connect to the Play Store

  3. #3
    Super Moderator
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    Not connecting sounds like a WiFi problem. Try turning WiFi on and off again.

  4. #4
    Soundwave
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    Thank You!!! That fixed it. Super fast.

  5. #5
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    Quote Originally Posted by treker7 View Post
    Thank You!!! That fixed it. Super fast.
    Your quite welcome...
    tstarky likes this.

  6. #6
    Jazz
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    Awesome Jeffery, I had the same problem and your instructions worked like a charm! Thanks!

 

 

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