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Thread: Asus Transformer Prime - green screen camera problem

  1. #61
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    Quote Originally Posted by raziel View Post
    And I do the reset via the setting ?

    Sent from my iPhone using Tapatalk
    That would be the easiest way.

    We have a guide on the Factory Reset process linked from the Master Help Guide if you'd find it helpful - linked from my signature, below (probably only viewable/clickable in a browser & not from Tapatalk)

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    Quote Originally Posted by janner43 View Post
    That would be the easiest way.

    We have a guide on the Factory Reset process linked from the Master Help Guide if you'd find it helpful - linked from my signature, below (probably only viewable/clickable in a browser & not from Tapatalk)

    you mean to cold boot this what i need to do ?

  3. #63
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    Quote Originally Posted by raziel View Post
    you mean to cold boot this what i need to do ?
    Raziel - a cold boot is something different. To know if your green screen is software related you need to do a factory reset. The steps for a factory reset are here. If that doesn't fix the green camera, it probably means it's hardware related and would require a new camera, or at the least, a trip in to Asus or another qualified technician. Cheers

  4. #64
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    Quote Originally Posted by eejit View Post
    Raziel - a cold boot is something different. To know if your green screen is software related you need to do a factory reset. The steps for a factory reset are here. If that doesn't fix the green camera, it probably means it's hardware related and would require a new camera, or at the least, a trip in to Asus or another qualified technician. Cheers
    And if I we'll buyer new camera to require from eBay it okey?


    i hope its not delete any files
    Last edited by raziel; 05-30-2014 at 06:09 AM.

  5. #65
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    Quote Originally Posted by raziel View Post
    And if I we buyer new camera to require from eBay it okey?


    i hope its not delete any files
    I can't recommend a camera, sorry...I don't have any experience with replacement parts.
    The factory reset WILL erase your files, read through the factory reset link, above.
    You back up your files first - there is a back up app installed on your tablet already, in the app drawer.
    Back up to external storage and you won't lose your files.

  6. #66
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    Now I find out the problem it is only with the back camera then it mean I need replace the camera or have other idea ?


    Sent from my iPhone using Tapatalk

  7. #67
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    When it happened to my TF201, I had to send it in for repair. In reality, they didn't fix anything. They simply replaced the device with another.
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  8. #68
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    Quote Originally Posted by LikesCookies View Post
    When it happened to my TF201, I had to send it in for repair. In reality, they didn't fix anything. They simply replaced the device with another.
    Then what you offer me to do ?

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    raziel: See post #44 this thread, from an Asus rep.

    Here is a link to Asus parts (European business) which carries the camera module. You may be able to replace it or have someone do the repair for you.

    http://www.asusparts.eu/Asus-04081-00060000

    Good luck.

 

 
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