Asus Transformer Prime - green screen camera problem

[janner43]

And I do the reset via the setting ?

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That would be the easiest way.

We have a guide on the Factory Reset process linked from the Master Help Guide if you'd find it helpful - linked from my signature, below (probably only viewable/clickable in a browser & not from Tapatalk)

[raziel]

That would be the easiest way.

We have a guide on the Factory Reset process linked from the Master Help Guide if you'd find it helpful - linked from my signature, below (probably only viewable/clickable in a browser & not from Tapatalk)

you mean to cold boot this what i need to do ?

[eejit]

you mean to cold boot this what i need to do ?

Raziel - a cold boot is something different. To know if your green screen is software related you need to do a factory reset. The steps for a factory reset are here. If that doesn't fix the green camera, it probably means it's hardware related and would require a new camera, or at the least, a trip in to Asus or another qualified technician. Cheers

[raziel]

Raziel - a cold boot is something different. To know if your green screen is software related you need to do a factory reset. The steps for a factory reset are here. If that doesn't fix the green camera, it probably means it's hardware related and would require a new camera, or at the least, a trip in to Asus or another qualified technician. Cheers

And if I we'll buyer new camera to require from eBay it okey?


i hope its not delete any files

[eejit]

And if I we buyer new camera to require from eBay it okey?


i hope its not delete any files

I can't recommend a camera, sorry...I don't have any experience with replacement parts.
The factory reset WILL erase your files, read through the factory reset link, above.
You back up your files first - there is a back up app installed on your tablet already, in the app drawer.
Back up to external storage and you won't lose your files.

[raziel]

Now I find out the problem it is only with the back camera then it mean I need replace the camera or have other idea ?


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[LikesCookies]

When it happened to my TF201, I had to send it in for repair. In reality, they didn't fix anything. They simply replaced the device with another.

[raziel]

When it happened to my TF201, I had to send it in for repair. In reality, they didn't fix anything. They simply replaced the device with another.

Then what you offer me to do ?

[Swipe]

raziel: See post #44 this thread, from an Asus rep.

Here is a link to Asus parts (European business) which carries the camera module. You may be able to replace it or have someone do the repair for you.

http://www.asusparts.eu/Asus-04081-00060000

Good luck.