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Thread: Outlook Web Access- Opening Attachments

  1. #1
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    Feb 2012
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    Outlook Web Access- Opening Attachments

    Can't open attachments in email messages when in Outlook. Asked my company's tech support, The Geek Squad and other experts and no one has an answer. HELP!

  2. #2
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    Dec 2011
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    What browser are you using, and what types of file attachments are they?

    In my experience with Outlook Web Access on the Prime using the standard Browser or Chrome, when I click on a file attachment it downloads the file, and does not directly open it. The file can then be opened by either clicking on the "Download complete" icon in the notification tray and then selecting an app to open the file, or by using the File Manager app and navigating to the Download folder and selecting the file from there.

  3. #3
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    Quote Originally Posted by susanj View Post
    Can't open attachments in email messages when in Outlook. Asked my company's tech support, The Geek Squad and other experts and no one has an answer. HELP!
    Your IT department has probably set up OWA to block attachments. My IT department does this. When accessing OWA as a webpage, I can view some attachments with the Open as a Web Page link only, but many types of attachments cannot be viewed at all. The attachments are still there, you just cannot view them.

    If you really need to work around this in an emergency, simply forward your email to Gmail with a rule in your Outlook at work, and you will be able to open the attachments in Gmail.

    Edit: A simple test to know if your attachments are blocked by your IT dept. is to open OWA on your desktop. If you can access the attachments there, you are not blocked ... in which case, play around with different browsers until you get one that works for you, as others have mentioned. I'm pretty sure that Chroma (Beta) allows the opening of attachments.
    Last edited by tedr108; 02-12-2012 at 01:52 PM.
    Gary_O likes this.

  4. #4
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    Jan 2012
    USA - Currently working in Abu Dhabi
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    I have had MUCH difficulty getting attachments and just using OWA from the stock browser. Opera, while I dont like it for browsing, has not failed me yet on downloading attachments.
    ASUS TF 101 32GB w/ 32GB SD, Dock, and 1TB External Drive



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