Results 1 to 4 of 4
  1. #1
    Soundwave
    Member #
    59857
    Join Date
    Aug 2013
    Tablet
    TF201
    Posts
    1
    Liked
    0 times

    Back camera problem

    Hi everbody,

    I had a problem with the back camera. When I opened the camera there's only the green screen. 6 months ago it happened for the first time and I sent it to get fixed (they didn't charge me because there was warranty). Now the warranty expired and the same problem happened again. Then I sent the tablet to them and they charged me 70 Euro (without asking me if I want to pay to fix it or not).
    I thought they would take responsibility for it since it was the hardware problem which belongs to the production's mistake. Further more, not only me but also many people encounter the same problem. I believe that it is not our fault. If I knew the problem could happen with high probability like this, I would have chosen another brand.

    Would you please tell me if there is other way to solve this problem? I really trusted ASUS quality and its service but now I'm not happy with the situation they put me in (it costs time and money everytime the tablet goes wrong).

    Thank you in advance.

  2. #2
    Supporting Member
    Supporting Member

    Member #
    1793
    Join Date
    Jun 2011
    Location
    Vancouver Canada
    Tablet
    TF Book T102HA
    Posts
    5,903
    Liked
    1225 times
    Quote Originally Posted by TruongNguyen View Post

    If I knew the problem could happen with high probability like this, I would have chosen another brand.
    Hi. I suggest you contact an Asus rep who drops in here from time to time. Describe what happened with the repairs and see if he can offer any assistance. You could send him a Private Message - His member id is Asus_Fred and/or his email address is cl-fred@asus.com

  3. #3
    Soundwave
    Member #
    59562
    Join Date
    Aug 2013
    Tablet
    TF201
    Posts
    2
    Liked
    0 times
    I've just encountered the problem with my back camera going green screen. the front camera works great and I haven't installed anything that would affect it. I did take the suggestion of emailing "cl-fred" I did try to contact cust svs but all they sent me was a survey asking how well they did. I surely filled it out saying they had extremely poor svs. Is there a way to fix the green screen without having to send it in. Also, heard ASUS is discontinuing the TF201 support.

  4. #4
    Starscream
    Member #
    35998
    Join Date
    May 2012
    Tablet
    TF201
    Posts
    302
    Liked
    67 times
    --
    LikesCookies
    TF201 CAOKASxxxxxx/BCOKASxxxxxx
    Dock C3OKASxxxxxx

 

 

Remove Ads

Sponsored Links

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  

Similar Threads

  1. Problem - how can I get my root back on 10.4.4.25
    By U53r in forum Transformer Pad Infinity TF700 (Tegra 3) Development
    Replies: 23
    Last Post: 01-03-2014, 03:41 AM
  2. Back-facing camera problem: Green lines
    By credencem in forum Asus MeMO Pad Smart (10") Help
    Replies: 2
    Last Post: 07-16-2013, 08:25 AM
  3. Back camera green screen/disconnected camera error [fix it yourself]
    By kitt0012 in forum Transformer Prime Help
    Replies: 6
    Last Post: 03-13-2013, 02:19 AM
  4. 'Android camera encountered a problem'
    By Chrisn in forum Asus Transformer (TF101) Help
    Replies: 6
    Last Post: 03-27-2012, 11:20 AM
  5. Camera problem
    By imazu in forum Transformer Prime General Discussions
    Replies: 2
    Last Post: 03-08-2012, 08:33 AM

Search tags for this page

2014 fix for asus transformer prime camera
,

asus transformer camera not working

,
asus transformer front camera not working
,
asus transformer prime camera hardware issue solution
,

asus transformer prime camera problem

,

asus transformer prime tf201 camera problem

,
asus transformer prime tf201 camera solucion
,
back camera
,
fix camera on asus prime not working 2014
,
having issues with camera on asus transformer prime tf201
,
transformer front facing camera not working
,
transformer prime tf201 camera not working
Click on a term to search for related topics.

Tags for this Thread

Powered by vBulletin® Version 4.2.3
Copyright © 2020 vBulletin Solutions, Inc. All rights reserved.
Search Engine Optimization by vBSEO 3.6.1
All times are GMT -6. The time now is 09:48 PM.