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  1. #1
    Soundwave
    Member #
    31441
    Join Date
    Mar 2012
    Tablet
    TF201
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    Prime build quality

    Hey guys, I just got a new Prime about a week ago, and I love playing with it and using it! But I have noticed that the shorter sides of the tablet seem to pop up from the backplate. I can push them in a little and they just come back out again after a few minutes. It's not actually seperated from the back but it can be pushed down, kind of springy seems to be the best way to describe it. I was wondering if this was normal or if I should go exchange it? Thanks for reading!

  2. #2
    Supporting Member
    Supporting Member

    Member #
    183
    Join Date
    May 2011
    Location
    Mississippi
    Tablet
    Other - Windows
    Posts
    6,099
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    722 times
    No that isn't normal in my opinion and I would definitely look for a replacement.
    Current Devices:
    Samsung Galaxy Note 10.1 2014 Edition - Dell Venue 11 Pro Bay Trail (On Order) - LG Optimus G Pro

  3. #3
    Soundwave
    Member #
    31317
    Join Date
    Mar 2012
    Tablet
    TF201
    Posts
    13
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    1 times
    Mine doesn't do that. I would go to the store and give it back

  4. #4
    Jazz
    Member #
    28291
    Join Date
    Mar 2012
    Tablet
    TF201
    Posts
    43
    Liked
    7 times
    Definitely doesn't sound right. Mine seems very tightly put together.

    And there's some thread around here where somebody said their Prime has made hissing air noises sometimes. I think the consensus was that as heat builds up inside the device and heats the internal air, it expands and builds pressure because it has no way out. Eventually it finds a way out once it builds up enough pressure.

  5. #5
    Ratchet
    Member #
    22140
    Join Date
    Jan 2012
    Location
    USA
    Tablet
    TF201
    Posts
    134
    Liked
    17 times
    i have the same issue op, my glass also has a bit of play. i worry about breaking tabby, but at least she looks good.

    Sent from my Transformer Prime TF201 using Tapatalk

  6. #6
    Soundwave
    Member #
    31341
    Join Date
    Mar 2012
    Location
    Halifax Canada
    Tablet
    TF201
    Posts
    1
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    0 times

    transformer prime case

    Quote Originally Posted by dommyy13 View Post
    Hey guys, I just got a new Prime about a week ago, and I love playing with it and using it! But I have noticed that the shorter sides of the tablet seem to pop up from the backplate. I can push them in a little and they just come back out again after a few minutes. It's not actually seperated from the back but it can be pushed down, kind of springy seems to be the best way to describe it. I was wondering if this was normal or if I should go exchange it? Thanks for reading!
    you should take it back and get a new one I have one purchased in Feb 2012 and the structure is perfection don't keep if it's got a defect

  7. #7
    Soundwave
    Member #
    33597
    Join Date
    Apr 2012
    Tablet
    TF201
    Posts
    1
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    0 times

    TF201 Transformer Prime Build / Assembly quality

    Hi eveyone,

    Just wanted to share my personal experience regarding the TF201. Note that I love this product, its conecpt and design, which is why I own one despite what happened to me. I did not make this up or exaggerate any of this in any way. This is all true:

    I bought my first TF201 about a week ago in a store (Saturn in Luxembourg). Grey model, 32GB with keyboard, very nice. Yet I soon noticed that the motion sensors (rotation, gyro, compass etc.) would stop working after a while for no apparent reason. I wrote to Asus support about it, and they suggested to have it replaced. "Bad luck" I thought, this can happen, and since I still had a few days left to exchange it at the store for another one, no big deal. So I did, and left with a new one, gold model this time, they were out of grey ones...

    I opened the new box, started setting up the tablet and went to put it into the dock: very difficult, it wouldn't really fit. After a brief inspection, I noticed that the screen was not attached to the frame properly on the bottom. There was a gap, which made the tablet very hard to fit the hinge. I returned it the same day...

    Third model, again a golden one. I had checked the screen in the store right after exchanging the old one: this one was fine. I took it home and started setting it up. I then noticed that the vibration unit (which vibrates at boot up and shut down, or when you mute the tablet) made an unhealthy sound: it was loose in the tablet, rattling...

    I exchanged it the next day. Pissed! Thankfully, the staff in the store was very friendly and forthcoming... I opened the fouth one in the store in front of a vendor and we inspected the tablet together: the screen was loose on the bottom. The store decided to send the entire TF201 batch back: 18 units. I got my money back, no problem.

    The vendor told me he had had another costumer return on the same model: black screen of death and no possibility to transfer data to a computer anymore. Total shutdown. The customer broke the devive in half in front of the vendor...

    This may sound crazy, but despite all of this, I still wanted a TF201: I think it is a great product, looks amazing and is exactly what I want... when it is well built. So I went to another store, which had grey models and a more recent delivery, and bought one there. I inspected it in the store (ok) and use it now. It's fine for now, exept for a couple of dead pixels which you only notice on boot screen...

    So, to all of you who consider buying a Transformer Prime (TF201), here is my advice:
    • Buy it in a local store, NOT online: you might have to return it and you need to be certain you can exchange it easily
    • Return the device as soon as you notice anything wrong. Don't assume it's a software issue: it's probably not...
    • Inspect the device in the store right after buying it for screen gaps. Turn it on and check the vibration sound. Might save you a trip back...
    • Get a microSD card and backup frequently. You never know what might happen...
    • If you have a perfectly fuctionning device, enjoy it (because it is great) and do not give it away.



    On a positive note, all the flaws I noticed were assembly related, thus easy to spot quickly and return the units. Also, I think the components are fine, except for some screen bleed ans dead pixels sometimes, but barely noticable... I can live with a dead pixel on boot screen and a tiny bit of screen bleed on boot screen, as long as the rest is fine: this device is great to use, has impressive battery life (especially with the dock), a nice keyboard etc. Worth it. Of course I would prefer a perfect unit in every aspect, but these seem to be pretty rare, according to my experience. If you have one, smile!

    My advice to Asus:
    • Improve your assembly line, for crying out loud! Qualified people, or more staff: productivity is good, quality is better! Selling faulty devices is a bad choice: you get money more quickly, but returns are more frequent and your reputation suffers from it. Bad move.
    • How about setting up a quality control? How can units with loose screens even be shipped? Anyone could see the unit is faulty, even without turning it on!!!



    See you!

    Thomas

 

 

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