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Thread: Dropped my prime and now screen won't turn on.

  1. #1
    Jazz
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    Dropped my prime and now screen won't turn on.

    I dropped my prime today and now the screen won't turn on... when I connect it to my laptop I can see the files on the device but no screen, so I took it apart to check for any loose connections and everything seems to be good, unplugged the battery and plugged back in still nothing, any suggestions?



  2. #2
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    Have you tried a hard reset? Just wondering how you separated the glued section. Did you use a het gun?

  3. #3
    Jazz
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    forgot to add that I dropped it from a counter top to a carpet floor no visible outside damage.

    Jeffery: I would imagine that physically disconnecting the battery would qualify for a hard reset. as far as glue and heat gun, there is no need for a heat gun to seperate it, it's very simple comes apart in about 2 mins

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    Quote Originally Posted by jchipper View Post
    forgot to add that I dropped it from a counter top to a carpet floor no visible outside damage.

    Jeffery: I would imagine that physically disconnecting the battery would qualify for a hard reset. as far as glue and heat gun, there is no need for a heat gun to seperate it, it's very simple comes apart in about 2 mins
    The hard reset reloads the OS and may help. The teardown videos seem to indicate there is a section that is glued. Good to know that it easily comes apart.

  5. #5
    Jazz
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    How to take apart prime without glue

    how to put back together

    i not sure how to do a hard reset with no screen to know if it is on or off...

  6. #6
    Jazz
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    You're nuts lol
    My time is up, you've been great!

    Transformer Prime (TF201) 32GB Gray
    HTC Desire CDMA
    Samsung Mesmorize Galaxy S

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    Press the reset button next to the SD slot. If it works the screen will come on

  8. #8
    Jazz
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    tried the reset button still no joy

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    Guess your only option is an RMA

  10. #10
    Jazz
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    Good News did some more looking and taking apart and found burried under the battery and tape a connection that must have come loose when it fell so reconnected it and it works perfect I've attached a picture with the problem wire circledIMG_8233.jpg
    jasher8 and frazbox like this.

 

 
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