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Thread: serial unknown - new information

  1. #11
    Ratchet
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    I been wondering, where do you actually see the serial number of the tablet?
    I settings under my tablet I see no line saying Serial Number.....



  2. #12
    Ratchet
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    The serial number is on a small sticker beside the charging/docking port. Also in settings>>about tablet....

  3. #13
    Ratchet
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    Quote Originally Posted by Yvan View Post
    The serial number is on a small sticker beside the charging/docking port. Also in settings>>about tablet....
    As I said on my tablet been in the "about tablet" screen many times it is not there.

  4. #14
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    settings>about tablet>status will show a serial number. however, this is NOT the serial number of your device for registration purposes. the sticker on the bottom of your Transformer next to the charging port should match the one on the box the unit came in. That is the serial number of your transformer.

  5. #15
    Jazz
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    My father-in-law had the unknown serial number problem. After a few back and forth emails from ASUS tech support they instructed him to return it to them at hi expense so they could fix it. He rightfully kicked up a stink about having to pay to send it to them and they agreed to pay for shipping. They received the device last week and it already shows as being on it's way back to him in Canada. So if you're still having this problem it seems that the only way to fix it is to send your Transformer in to them.

    Jeff
    Transformer Prime 32GB grey

  6. #16
    Jazz
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    Serial number is also on a small sticker inside the Warranty Card which was in the Transformer Prime box.

  7. #17
    Soundwave
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    what is the ratio how many tablets say out of 100 have this problem. I may have to exchange mine.

  8. #18
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    Quote Originally Posted by lendgry View Post
    what is the ratio how many tablets say out of 100 have this problem. I may have to exchange mine.
    No one knows.

  9. #19
    Soundwave
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    Tried to register mine a dozen times, same error. Then I tried using the keyboard dock, instead of the onscreen keyboard, and it worked first time! No idea why, but it did.

 

 
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