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Thread: Possible Bricked Update Solution

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    Possible Bricked Update Solution

    OK so far 2 posters have confirmed that their bricked Primes are now unbricked! Here is basically what they did.

    It seems that the only way to unbrick or unfreeze it is for it to shut off and the only way for that to happen is for the battery to die. Once the battery dies that seems to break the lock that the update has on the machine and at that point it can then be rebooted.

    They tried to factory reset the unit unsuccessfully of course. Then they did everything they could to discharge the battery all the way and after it died they started charging the unit and it broke free.

    Here are the instructions for a Hard Reset and to Factory Reset just press the Up Volume button instead of the Down Volume button.

    Hard Reset: Unplug the power cord and shut the unit off and Press and Hold the power button and the Hard volume button together until after the normal start up screen appears and is joined by some small print at the top of the screen then let them both go. After a few seconds you should see a couple of shapes in the middle of the screen called "Wipe Data" and "Android". Wait a few more seconds until the term "Cold Boot" appears in the list near the top of the screens and just press and release the "Down" volume button again and let it reboot. If you own the dock be sure and do this with the dock connected.
    Last edited by Mickeylittle; 01-02-2012 at 11:25 PM.
    Current Devices:
    Samsung Galaxy Note 10.1 2014 Edition - Dell Venue 11 Pro Bay Trail (On Order) - LG Optimus G Pro

  2. #2
    Soundwave
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    I am just waiting for mine to die and pray this works.

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    Quote Originally Posted by dgoodsell View Post
    I am just waiting for mine to die and pray this works.
    Even though I haven't experienced this first hand, I have about a 95% confidence belief that this is the solution to the problem. All the effected Primes are stuck in-between 2 states and turning the unit into portrait position shows just that. Part of the screen is locked up and the other little section seems to be in a different state.

    Getting the unit to shut off is the only way to clear this out and it involves draining the battery.

    Hang in there as I believe it will be worth your efforts!
    Current Devices:
    Samsung Galaxy Note 10.1 2014 Edition - Dell Venue 11 Pro Bay Trail (On Order) - LG Optimus G Pro

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    Someone else just reported success this morning so this is the way to go. If you want the full read here is a link.

    Prime Update Warning/Suggestion
    Current Devices:
    Samsung Galaxy Note 10.1 2014 Edition - Dell Venue 11 Pro Bay Trail (On Order) - LG Optimus G Pro

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    2 more have unbricked their Primes this morning so now it is up to 5! This is the fix.
    Current Devices:
    Samsung Galaxy Note 10.1 2014 Edition - Dell Venue 11 Pro Bay Trail (On Order) - LG Optimus G Pro

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    Jazz
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    I'm assuming that once it is un-bricked that the updates still need to be done? Have people that have managed the reset also managed to do the updates subsequently?

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    Quote Originally Posted by leeshor View Post
    Someone should tell ASUS
    I just looked on XDA and they are doing the same thing too. Have you noticed how many 1st time posters with bricked Primes are in the other thread that we have going? This screw up has forced people to look for answers that Asus couldn't give! That goes to show some of the value of forums like this where people go beyond reading off a sheet and really try to get the problem solved!
    Wingz likes this.
    Current Devices:
    Samsung Galaxy Note 10.1 2014 Edition - Dell Venue 11 Pro Bay Trail (On Order) - LG Optimus G Pro

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    Does APX mode work on the bricked Primes ?

    If yes, use a PC and ADB to copy files back and forth to the tablet to run the battery down quicker
    TF No longer charges: Clicky
    Transformer won't boot: Clicky
    Power / Lock button issues: Clicky
    Flash downloaded ASUS Firmware: Clicky

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    Quote Originally Posted by talion View Post
    I'm assuming that once it is un-bricked that the updates still need to be done? Have people that have managed the reset also managed to do the updates subsequently?
    A couple have and a couple aren't going to chance it and 1 guy shows that he is updated fully. Several people getting their Primes today or tomorrow are planning to update with as low of a battery as the update will allow while being plugged in. So if it bricks it won't take forever to drain the battery.
    Current Devices:
    Samsung Galaxy Note 10.1 2014 Edition - Dell Venue 11 Pro Bay Trail (On Order) - LG Optimus G Pro

 

 
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