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  1. #1
    Soundwave
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    Dec 2011
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    Prime will not turn on

    I received my prime from Best Buy on Wednesday the 28th, and I had charged and played with it when I first got it. After a couple of days its been great I loved it no problems....tonight about 4 hours ago it was about 43% and I went to go charge it and left it alone, 2 hours later I go to play with it and it seems completely dead. There is no charge light and it will not turn on whatsoever. I did not mess with it or anything just charged it and when i came back, it will not even charge or come on. Has anyone had this problem? Very upset right now

  2. #2
    Soundwave
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    i read other websites and found the solution thank god....this may have been reposted before I apologize if it was

  3. #3
    Supporting Member
    Supporting Member

    Member #
    3976
    Join Date
    Jul 2011
    Location
    UK
    Tablet
    TF101
    Posts
    1,499
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    So what was your problem??
    ASUS Transformer 16GB TAB B60, DOCK B60
    Build Number:- IML74K.WW_epad-9.2.1.27-20120615
    Mobile Dock Version:- EP101-0213

  4. #4
    Ratchet
    Member #
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    Dec 2011
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    What was the solution?
    Prime is Awesome!

  5. #5
    Jazz
    Member #
    18709
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    Dec 2011
    Location
    Houston
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    Quote Originally Posted by Slatopaz View Post
    What was the solution?
    If it is off, have you noticed you have to hit and "hold" the power button. First time I did it, kinda fooled me, I would have thought, press then on, negative, press/hold....then on.

  6. #6
    Ratchet
    Member #
    17947
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    Dec 2011
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    Quote Originally Posted by RicksPrime View Post
    If it is off, have you noticed you have to hit and "hold" the power button. First time I did it, kinda fooled me, I would have thought, press then on, negative, press/hold....then on.
    To be honest, I do not have my Prime yet, will arrive in 5 days . Though, I am sure I would have this problem if it weren't for your response. Thank you very much!
    Prime is Awesome!

  7. #7
    Supporting Member
    Supporting Member

    Member #
    8638
    Join Date
    Aug 2011
    Location
    United Kingdom
    Tablet
    TF101
    Posts
    2,958
    Liked
    362 times
    Pressing and holding the power button for 30 seconds, then releasing and powering on as normal (2-3 seconds hold then release) usually cures any not powering on issues


    For other more in depth methods, including charger problems, click on FORUM at the top of the site and scroll to Rescue Squad Guides
    TF No longer charges: Clicky
    Transformer won't boot: Clicky
    Power / Lock button issues: Clicky
    Flash downloaded ASUS Firmware: Clicky

 

 

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