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Thread: Amazon just sent me a cancellation notice on my Prime order

  1. #1
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    Amazon just sent me a cancellation notice on my Prime order

    Ordered on 11/22

    This is what they said:

    Due to a lack of availability from our suppliers, we will not be able to obtain the following item(s) from your order:

    "ASUS TF201-B1-GR Eee Pad Transformer Prime 10.1-Inch 32GB Tablet (Amethyst Gray)"

    We've canceled the item(s) and apologize for the inconvenience. If you see a charge for the canceled item, we will refund you within 1-2 business days.

    If you are still interested in purchasing this item, it may be available from other sellers. Please visit the detail page for this item below:

    http://www.amazon.com/gp/product/B0067PLM5E

    If you took advantage of a promotional offer when placing this order, this cancellation may affect your order's eligibility for that offer. If this is the case, please contact customer service:

    http://www.amazon.com/contact-us

    Sincerely,

    Customer Service Department
    Amazon.com: Online Shopping for Electronics, Apparel, Computers, Books, DVDs & more
    ==============================
    TF Prime TF201-B1-GR, (stock) SN: BCO (FW 9.4.2.21) - Dock BCO (ex TF101 owner)

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  2. #2
    Jazz
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    I got the same email .... DAMN THEM!!!!

  3. #3
    Jazz
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    Lots of reports of this happening. People are even posting reviews on the item stating their order was canceled. My order is still good, but am starting to sweat.

    Did your order have the 499/599 price or the discounted 484/584 price?

  4. #4
    Jazz
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    Ouch...that bites hard...I'm really sorry you had to experience that

  5. #5
    Jazz
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    Wow thats crap... I ordered from best buy cause I have certificates... but that just sucks man. I would think amazon would get a big shipment.

  6. #6
    Soundwave
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    Yep, me too and I'm an Amazon Prime member who ordered very early on Nov. 22nd when they were $492. Hmmm...makes me wonder if they are cancelling the discounted price orders.

  7. #7
    Soundwave
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    Is it only the amethyst gray? I ordered on the 22nd, a CG color, and have not received a cancellation email.

  8. #8
    Ratchet
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    Wow that's horrible. They should at least give the choice to pick the other color instead.

  9. #9
    Starscream
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    It's a little strange that they would just cancel a preorder rather then tell you that the ship date has been postponed, and then allow you to cancel, if you wish. They must have some internal policy that if fulfillment is pushed too far out, they just cancel.

    I do not see the unavailability of the TF2 as an Amazon issue ... it's Asus' fault for making a very cool product and then underestimating its demand!

    Amazon is very cool, IMO, supported by the fact that they even went out of their way in the email to refer buyers to other vendors...
    Last edited by tedr108; 12-02-2011 at 11:52 AM.

  10. #10
    Jazz
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    I ordered about noon CST on the 22nd and ended up paying the $499 plus 1-day shipping. And I did get the gray .... Im just a little pissed off about this!

    is it worth trying to go ahead and pre-order from Best buy of Tiger Direct or Newegg?

    Any ideas?
    Last edited by LoweDown; 12-02-2011 at 11:53 AM. Reason: Add info forgot in the orginal post


 
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