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Thread: Warranty. Is it international or not?

  1. #1
    Soundwave
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    Question Warranty. Is it international or not?

    Hi everybody!!

    It's not very clear for me if the Prime will come with international warranty (as it seems is normal is Asus products). Do you know something about that?

    Thanks!!!

  2. #2
    Jazz
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    I will be able to tell you for sure in a couple of weeks! Hopefully!

    In all seriousness I don't believe that anyone on this forum works for Asus, if they do they keep a very low profile. Without having a warranty form to read you can only go with their normal business practice on warranties as some indication of what they will most likely do. Not exactly helpful but with as tight lipped as Asus has been about the Prime and it's release date I imagine no one here is in a position to have first hand knowledge of the specifics of the Prime's warranty until theirs arrives happily into their hands.
    Last edited by TechJunkie; 12-01-2011 at 03:04 PM.

  3. #3
    Soundwave
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    Quote Originally Posted by TechJunkie View Post
    I will be able to tell you for sure in a couple of weeks! Hopefully!

    In all seriousness I don't believe that anyone on this forum works for Asus, if they do they keep a very low profile. Without having a warranty form to read you can only go with their normal business practice on warranties as some indication of what they will most likely do. Not exactly helpful but with as tight lipped as Asus has been about the Prime and it's release date I imagine no one here is in a position to have first hand knowledge of the specifics of the Prime's warranty until theirs arrives happily into their hands.
    Yeah, you're right. I hoped that some reviewer knew something about this. Also maybe some day the ASUS warranty web will say something (ASUSTeK Computer Inc. -Support- Warranty Policy Eee Pad Transformer Prime TF201). Anyway I see that there are a lot of problems with stock so maybe due to delays is better to wait and buy it here in Europe.

    Thanks TechJunkie!!

  4. #4
    Administrator
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    Quote Originally Posted by TechJunkie View Post
    I will be able to tell you for sure in a couple of weeks! Hopefully!

    In all seriousness I don't believe that anyone on this forum works for Asus, if they do they keep a very low profile. Without having a warranty form to read you can only go with their normal business practice on warranties as some indication of what they will most likely do. Not exactly helpful but with as tight lipped as Asus has been about the Prime and it's release date I imagine no one here is in a position to have first hand knowledge of the specifics of the Prime's warranty until theirs arrives happily into their hands.
    You are correct... we do not work for Asus. As for the warranty, it is worldwide

  5. #5
    Ratchet
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    The ones on Amazon US and Canada were listed as having a 1 year North American warranty. If that's the case then it would be different from the original transformer (which did have a global one). But I would wait until it's absolutely confirmed one way or the other. The other difference I've noticed with the Prime compared to the original transformer is Asus cloud storage ( - 1 years unlimited on the original transformer and 8GB on the Prime).

    Robert
    Last edited by rwniel; 12-03-2011 at 12:05 PM.

  6. #6
    Shockwave
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    Posted in ASUS TaiwanFacebook page "one year international warranty service". You will get an ASUS warranty card with your Prime package.
    TechJunkie and Kolham like this.

 

 

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