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Thread: Display issue - acting like I am pressing/swiping when I am not

  1. #1
    Soundwave
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    Display issue - acting like I am pressing/swiping when I am not

    At first I thought it was an application issue, but I did a factory reboot, and the issue continues. It is like I am pressing icons or swiping the screen constantly. Here is a video showing the issue.


  2. #2
    Chief Customizer & Super Moderator
    Supporting Member

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    Welcome to the forum!
    That video is private. I cannot watch it.
    But your problem is most likely hardware related. You may want to google "ghost touches Asus TF700" and see what comes up.
    Good luck

  3. #3
    Soundwave
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    Sorry, I forgot to make it public. It is set now.

  4. #4
    Ratchet
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    I had the same issue and had to RMA it to Asus for repair - it was a hardware fault and no amount of software fiddling would fix it.

  5. #5
    Soundwave
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    RMA Support

    Quote Originally Posted by a1trainer View Post
    At first I thought it was an application issue, but I did a factory reboot, and the issue continues. It is like I am pressing icons or swiping the screen constantly. Here is a video showing the issue.

    Dear a1trainer,

    I do apologize that your TF700T is not functioning at its full potential. If a factory reset does not resolve these ghost touches I recommend sending it in to be diagnosed. I would be more than happy to help assist you with our RMA process. If you are interested please feel free to email me at CL-Scott1@asus.com with your serial number. Also, please put case number # N140731986 in the subject line.

    I am here to assist you and all others with your ASUS needs.

    Best regards,
    Scott
    ASUS Customer Loyalty
    Gtanner00 likes this.

  6. #6
    Shockwave
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    Well there's a first for me. Someone from Asus actually offered some help!

    Think you can get mine to unlock?
    Not Your Father's Stock TF700T - KatKiss Is ON!
    Thanks to timduru - droidbound - kevinthefixer!

 

 

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