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Thread: Sending Tablet to Asus with warranty but had custom rom

  1. #1
    Soundwave
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    Question Sending Tablet to Asus with warranty but had custom rom

    is it possible to send my tablet to Asus with warranty, but i had my tablet rooted and installed with custom rom?

    i installed custom rom and when it rebooted it got bricked. i cant go to custom recovery when holding the power button and volume down.

    im thinking of sending it to Asus. will they fix it even though i voided the warranty? will it include fees?

  2. #2
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    They may fix it but they will charge you if they do. You could contact them and see what they say. You voided the warranty when you unlocked the bootloader.

  3. #3
    Soundwave
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    when i voided warranty, does that mean that it is still possible for it to be fixed by them?

  4. #4
    TRANSFORMER FORUMS LEGEND
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    They can definitely fix it for you.

    They may charge you and it will most likely come back with the bootloader locked and all data wiped.
    LoopyELBARTO likes this.


    Asus Transformer 16 GB & Dock - Munching on Jelly Beans
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  5. #5
    Soundwave
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    so i should just call asus? i bought mine at best buy

  6. #6
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    Quote Originally Posted by LoopyELBARTO View Post
    so i should just call asus? i bought mine at best buy
    Yes, in the US we have a manufacturer's warranty. Best Buy would only direct you to Asus.
    But be prepared for sticker shock. A new mainboard could cost you close to what you paid for the tablet.
    Did you think about selling it for parts and putting that money towards the new TF701?

    Sent from my ASUS Transformer Pad TF700T using Tapatalk 4

  7. #7
    Soundwave
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    do you have to make up some excuses of how it got broken?

  8. #8
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    Why bother making an excuse? I think you just explain that it won't boot up.

 

 

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