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Thread: HDMI Out Not Working

  1. #1
    Soundwave
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    HDMI Out Not Working

    Today I returned my second TF700T regarding the same problem. First machine I updated to JB and tried three different cables and two differene TV in my home. After no success I took the new unit to Best Buy and it was hooked to three different TV with two new cables and all gave "no signal". I returned the unit and was sent a replacement last week and I purchased a new dongle and did NOT update. ICS also failed to produce any signal on two different TV's. Tech support @ J & R Gargets in New York as well as Tech Support @ Asus were unable to offer any suggestion other than to return for repair. It is a sad day when you receive two NEW machines with the same problems, without any help.
    Would appreciate any information or suggestions if someone has been successful in correcting this problem. It's hard to believe that I am the only one with this issue. I have read everything on XDA as well as this forum and most on Google.
    Your help will be greatly appreciated. I will report back when Asus returns the unit.

    Thanks
    riverratt

  2. #2
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    Welcome to the forum

    That is hard to believe. Every TF700 owner I know, (quite a few), are able to connect to at least one of their TVs. 2 in particular needed to manually switch inputs on the TV but all are working. (do not play the lottery any time soon)

  3. #3
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    What is this "dongle" you refer to? Normally the HDMI output is just a cable to the TV HDMI input. Some have reported switching to a different HDMI input port on the TV worked for them.

  4. #4
    Soundwave
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    Sorry I forgot to include that I have three different HDMI Ports and all report "no signal" when connected. I can only think its a hardware issue. Tech support did however tell me that one chip on the motherboard controls the HDMI as well as the USB ports. I was also unable to connect my windows pc with the included cable.

    riverratt

  5. #5
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    Insert it into one port and manually change the input at the TV. I'm having a hard time believing your luck is that bad. The problem is that there may not be enough voltage for the TV to auto detect. Try also plugging in the charger while trying.

  6. #6
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    Again, what is this "dongle" you referred to. The HDMI spec for the tablet, cable and TV is HDMI 1.4 compliant. Check if you have met this best-case scenario. Other ratings for the cable may work, 1.4 is the most advanced.

    added:

    The USB cable should be USB 3.0 "Super-speed" compliant. This is the spec for the stock ASUS charging cable.
    Last edited by Swipe; 03-04-2013 at 10:53 PM.

  7. #7
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    I know the TF 201 and TF 700 are very similar so maybe his HDMI port has come loose inside his unit like we saw on quite a few TF 201s from this thread.

    Prime HDMI Success
    Current Devices:
    Samsung Galaxy Note 10.1 2014 Edition - Dell Venue 11 Pro Bay Trail (On Order) - LG Optimus G Pro

  8. #8
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    Thanks very much Mickey for the thread link.
    Mickeylittle likes this.

  9. #9
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    I don't know if it relates or not?
    Current Devices:
    Samsung Galaxy Note 10.1 2014 Edition - Dell Venue 11 Pro Bay Trail (On Order) - LG Optimus G Pro

  10. #10
    Soundwave
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    Yesterday I dropped off the TF700 with the return lable provided and today I was called and informed that ASUS no longer has an inactive accound with Fed X. Spent two hours on phone with tech support in an attempt to get a new shipping lable with FED X and was told they would get back to me in 1-3 days with lable. Mean while my Asus is setting @ my local FED X office. Go figure!! This is like a bad dream.

    riverratt

 

 
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