Ghost touch problem caught on video.

[wreels]

Hello all, I'm new to this forum. I just bought my TF700T on 9/20 and right away I started experiencing weird behavior with the Notification Panel popping up randomly. Since this is my first Asus tablet, I thought there was some sort of setting that was causing this. When I didn't find anything to fix this problem (including a factory reset and cold boot) I called Asus Support who had me do a Data Wipe. That didn't fix the issue either. The tech told me that he spoke to his supervisor who said with in 24 - 72 hrs they are expecting to push Jelly Bean out to the TF700T tablets. (Yeah I know, I wasn't about to hold my breathe for that one. May have told me that to get me off the phone and it worked for a while lol.) Anyway, I wasn't actually sure that it was a software issue so I continued to investigate - looking in the settings, etc... Under Developer options I found 'Show touches' so I checked that off and went out to the main screen and watched it for a few minutes without touching the screen. Sure enough, after a few minutes I saw a little white dot appear on the bottom right corner or the screen, near the android clock, and then the Notification Panel came up. I called ASUS Support back and told another Tech what I found and he said I should call the store I bought the tablet from and return it for another one. I think personally that this is a hardware issue that even if they do send Jelly Bean out, (I doubt they will) it won't fix my problem. Is this a common issue with Asus Transformer Infinity tablets? I'm not sure that I want to get an exchange and wind up with the same issue on the replacement tablet. What would you do? Exchange or Refund? The Ghost touch video is below...




God bless,

Wreels

[eight_fitty]

video says it is private. I am unable to view. Anyways, I had this issue with my first infinity (which I had to return after 4 days of ownership because the screen was popping out where the dock connectors are.) At first I thought it had something to do with me having a micro sd card in. Weeks into my new one (with sd card in) and no issues with the notification panel randomly coming up!! So I definitely think it's a hardware issue. Check your infinity for the screen popping up anywhere.

My new one has been perfect!!

[wreels]

video says it is private. I am unable to view. Anyways, I had this issue with my first infinity (which I had to return after 4 days of ownership because the screen was popping out where the dock connectors are.) At first I thought it had something to do with me having a micro sd card in. Weeks into my new one (with sd card in) and no issues with the notification panel randomly coming up!! So I definitely think it's a hardware issue. Check your infinity for the screen popping up anywhere.

My new one has been perfect!!

Hi, thanks for your quick answer. Can you see my video now?

[leeshor]

Hi, thanks for your quick answer. Can you see my video now?

Yes we can .....

[Swipe]

What you describe [ ghost touches ] is quite rare. Good method you used to spot the gremlin messing with your tablet.

[sparksd]

Oddly, I had this occur for a brief period a few weeks ago but never since. My Palm Pre went berserk with this - a h/w fault.

Dave

[goodintentions]

you may have been experiencing poltergeist. What happen was a worker in the factory who died while putting the tablet together. His soul went into the tablet.

[wreels]

you may have been experiencing poltergeist. What happen was a worker in the factory who died while putting the tablet together. His soul went into the tablet.

He should be fine once I send the tablet back to B&H Photo Video heaven...

[Serpico]

Great job on catching it on video. I would just take it back and exchange it.

[wreels]

lol!!! I guess ASUS Support wasn't lying to me after all! ASUS Announces Transformer Prime and Transformer Infinity Jelly Bean Updates – Available Within 72 Hours – Droid Life