can't open screen on my tablet

[Vern]

My grandchildren were playing with my Asus tablet on the weekend. Today I have the screen with the picture of the tree in the background but no apps to click on. There is a grayscale text box with a frozen cursor and the image of a tiny keyboard in front of the tree. At the moment I cannot even get the tablet to shut off using the button at the top of the screen. Please tell me how to fix this.

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[janner43]

Hi Vern & welcome to the forum

Don't shout at the Grandkids too much...

Try this...
1. Hold the power button down for up to 60 seconds until the device reboots
OR
2. Try a "cold boot" - see the link in my signature for the process. Just do as it says even though your device is still on - follow the process as if your TF was off.

You can try both of the above docked or undocked.

Let us know how you get on.

[frenziedfemale]

If Janner's tips don't help, try pushing the reset hole. It is a tiny hole near the bottom on the left when in landscape mode. You will need a toothpick or unfolded paperclip. You will have a headphone jack, an oval micro hdmi port and then a very tiny hole, insert the pointy object of choice in that and see if the tablet restarts.

[Swipe]

Thread moved from TF101 Help to TF700 Help section.