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  1. #1
    Member #
    Join Date
    Sep 2013
    0 times

    Turns off suddenly

    My TF 300 T worked fine for a year (august 2012 intil mid august 2013), since then it turns off and is impossible to restart by pressing pwr for 35 sec. If I recharge it (although it is 90 plus% charged) for more than 15 minutes, then I can turn it on.
    I have done all systemupdates presented to me and has Android ver. 4.2.1 now.
    When I try pressing pwr+vol down it dont help, but I gets a message MDKlient (danish for DMClient I guess) not running.
    Can you help?

  2. #2
    Member #
    Join Date
    Aug 2012
    Essex, UK
    6 times
    It sounds very similar to a problem I had with mine which was identified by Asus as an issue with the battery module in the tablet (rather than the one in the keyboard dock). In my case the critical point was 80%, but the symptoms were pretty-much identical.

    Fortunately mine occurred within the 1 year warranty period and the device was collected, repaired, and returned free of charge.

    If you report the issue to Asus it is likely they will still offer to repair it, but as your unit is outside of its warranty (judging by the August 2012-August 2013 comment) they will probably charge you for the repair.



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