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  1. #1
    Jazz
    Member #
    55219
    Join Date
    Mar 2013
    Location
    find me and i'll tell you
    Tablet
    TF300T
    Posts
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    Lots of questions, please answer soon

    Ok, my first mishap with my stuff has happened
    anyway question 1: how do I submit an RMA request to asus for my dock?
    2: how long is the warranty? I think a year?
    3: is there an easy way to fix a key that comes off of the dock (RMA for a small thing? oh well)
    4: how much does it cost
    Thanks,
    Maldor
    Last edited by Maldor; 09-20-2013 at 11:06 PM.
    Using rooted TF300T running PAC-ROM Android 4.3

  2. #2
    TRANSFORMER FORUMS LEGEND
    Supporting Member

    Member #
    2978
    Join Date
    Jun 2011
    Location
    /EARTH/USA/NC/
    Tablet
    None
    Posts
    15,780
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    2676 times
    1 - call Asus support to get an RMA. See the master help guide linked in my forum signature for numbers.
    2 - one year.
    3 - no, there is not an easy way to get new keys
    4 - send it to Asus and they will tell you the price before they repair it.


    Asus Transformer 16 GB & Dock - Munching on Jelly Beans
    crApple iP*one 5 - Stock

    Just once I want someone to call me Sir without adding you're making a scene.
    - Homer Jay Simpson

  3. #3
    Helping Hero & Super Moderator
    Supporting Member

    Member #
    1745
    Join Date
    Jun 2011
    Location
    Northern Illinois
    Tablet
    TF Book T100TA
    Posts
    1,781
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    Unfortunately they will probably consider this a customer induced issue and there will be a charge.
    Help shortcuts

    For TF101 http://www.transformerforums.com/for...tml#post177499
    For T100 http://www.transformerforums.com/for...tml#post344339

    My stuff!

    ASUS T100 64GB
    TF101 32 GB + Grandkids toy now
    Nokia 635 win 8.1
    ASUS MB Z97-A with I5 CPU (mine home brew PC)
    HP Desktop (wife's)
    Retired: My week is six Saturdays and one Sunday!

  4. #4
    Soundwave
    Member #
    60390
    Join Date
    Sep 2013
    Tablet
    TF300TL (4G)
    Posts
    26
    Liked
    3 times
    2 - warranty: It depends on reseller. If bought from Am@zon, warranty is two years:
    https://www.amazon.de/Transformer-TF.../dp/B008U24AR4
    Herstellergarantie: 24 Monate bei Verkauf und Versand durch Amazon.de. Bei Verkauf und Versand durch einen Drittanbieter gelten die Angaben des jeweiligen Verkäufers.

  5. #5
    Jazz
    Member #
    55219
    Join Date
    Mar 2013
    Location
    find me and i'll tell you
    Tablet
    TF300T
    Posts
    58
    Liked
    11 times
    good news and bad news...
    keyboard wasnt being sold by bestbuy anymore so i got instore credit and got me some stuff.
    oh well
    mark as solved :-)
    Using rooted TF300T running PAC-ROM Android 4.3

 

 

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