Constant rebooting, black screen even after factory reset

[guiritana]

Hi. Am relatively non techie. For a couple of weeks my TF has started to reboot randomly but now it is impossible, all the time. It does it if you even lightly touch it, or on it's own, and i have heard a very slight click as it reboots
Have spent the last 3 days trawling sites etc and have finally managed to back up my data and apps, no mean feat when it was crashing all the time, and factory reset 3 times, as instructed on some posts, but the problem is still as bad, sometimes crashing in the set up menu. The only thing i have done is set up my google account and wifi.
Have read about rooting(?) which doesn't mean anything to me.....can anyone help!

[Maldor]

Contact asus about the issue and do what they say and they should have you back up in no time, unless they have to RMA it or something
I don't know where to start on this, but where did you get it and in what condition?

[guiritana]

It was brand new, have used it for over a year with very little trouble..

[guiritana]

and am still waiting a response from asus..........