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  1. #1
    Soundwave
    Member #
    51025
    Join Date
    Dec 2012
    Tablet
    TF300T
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    3
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    0 times

    Only "Owner" account can access USB storage or SD card

    I have a TF300T. When I am logged in as the "owner" account, I can see any USB storage device or SD card that I insert into the keyboard dock. But, when logged in as a different user account, the TF300 doesn't even acknowledge that I have plugged anything in.

    I am aware that v10.6.1.15.3 does something to address this issue but does not help in my case. I have v10.6.1.15.3-20130416

    Seems as if there is some built-in app that is necessary and only the "owner" account has installed?

    === Update ===
    I just tested a USB mouse. The TF300 see's the mouse fine for all user accounts. So, this is definitely a storage issue and not a USB issue.
    Last edited by loebotomy; 05-29-2013 at 10:14 PM.

  2. #2
    Starscream
    Member #
    37262
    Join Date
    Jun 2012
    Location
    Cincinnati
    Tablet
    TF300T
    Posts
    325
    Liked
    94 times
    If you have the latest version of JB 4.2.1 from Asus the micro sd card and usb storage can only be accessed by the primary account . The Asus change log said it was for privacy .

  3. #3
    Soundwave
    Member #
    51025
    Join Date
    Dec 2012
    Tablet
    TF300T
    Posts
    3
    Liked
    0 times
    Yes, I have confirmed Wallydog's response through ASUS. I contacted ASUS and got a response the same day. Here's what they said:

    "It's a default option. It's not a bug. So v10.6.1.15.3-20130416 didn't fix this. It's used to protect onwer's personal information. Thanks for your understanding and sorry for any inconvenience ... It's a security policy."

    I honestly can't imagine what prompted them to disable external storage access from every account other than the owner. This is really crippling. I hope they add the ability to enable/disable this behavior in the owner's system settings.

 

 

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