TF300T crash when tablet run on battery

[xilencer]

Please help.
After charging my tablet overnight. I found out that after I unplug the charger a few seconds later the tablet will crash ( battery level at 90%+). I cannot reboot it without plugging in the charger.
It works fine if I keep the charger on. But then I will lose the main purpose of a tablet(mobility).
I've updated it to jelly bean before the problem arise. An also i"ve tried to factory reset it after the problem, still the problem persist.

Thank you

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[janner43]

Welcome to the forum

If you have successfully done a full Factory Reset and this problem is still present, then you will have to either return your device to Asus or your retailer - don't mess about with it, the device is clearly faulty if a Factory Reset has not fixed the problem.

Good luck & let us know how you get on.

[Asus_USA]

xilencer, if you are in the US, please contact me at cl-tien@asus.com and I can set you up with an RMA to see what's going on with your tablet.

[xilencer]

xilencer, if you are in the US, please contact me at cl-tien@asus.com and I can set you up with an RMA to see what's going on with your tablet.

Thx for the offer. But I live in Indonesia. No other option then, I haf to send it to ASUS service center here.