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  1. #1
    Soundwave
    Member #
    53889
    Join Date
    Feb 2013
    Tablet
    TF300T
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    TF300T crash when tablet run on battery

    Please help.
    After charging my tablet overnight. I found out that after I unplug the charger a few seconds later the tablet will crash ( battery level at 90%+). I cannot reboot it without plugging in the charger.
    It works fine if I keep the charger on. But then I will lose the main purpose of a tablet(mobility).
    I've updated it to jelly bean before the problem arise. An also i"ve tried to factory reset it after the problem, still the problem persist.

    Thank you



  2. #2
    Administrator
    Supporting Member

    Member #
    12453
    Join Date
    Oct 2011
    Location
    Devon, UK
    Tablet
    Other - Android 4.X
    Posts
    11,357
    Liked
    2256 times
    Welcome to the forum

    If you have successfully done a full Factory Reset and this problem is still present, then you will have to either return your device to Asus or your retailer - don't mess about with it, the device is clearly faulty if a Factory Reset has not fixed the problem.

    Good luck & let us know how you get on.

    PLEASE Search for existing threads before posting a new one. Thanks.

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  3. #3
    Starscream
    Member #
    35389
    Join Date
    May 2012
    Location
    Fremont, CA
    Tablet
    Researching Tablets
    Posts
    284
    Liked
    84 times
    xilencer, if you are in the US, please contact me at cl-tien@asus.com and I can set you up with an RMA to see what's going on with your tablet.

  4. #4
    Soundwave
    Member #
    53889
    Join Date
    Feb 2013
    Tablet
    TF300T
    Posts
    2
    Liked
    0 times
    Quote Originally Posted by Asus_USA View Post
    xilencer, if you are in the US, please contact me at cl-tien@asus.com and I can set you up with an RMA to see what's going on with your tablet.
    Thx for the offer. But I live in Indonesia. No other option then, I haf to send it to ASUS service center here.

 

 

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