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  1. #1
    Member #
    Join Date
    Feb 2013
    0 times

    TF300 fully charged won't turn on

    Hi everyone.

    I have my TF300 for about 9 months and despite a few minor issues I've been happy with it and do quite a bit of work (and have fun) with it. Recently though, it just shut down and stopped working abruptly. It won't turn on at all, and I've tried pretty much all I could think of:

    - My first thought was that the battery was drained. For a while I thought this should be it. Actually, some of the pins where the charger cable goes in the tablet seem to be damaged (one of the issues I have is how fragile these are), but in the right angle, the tablet charges up and it now has a green light on the power button, so I can only assume the battery is fine.

    - I looked around here in the forum and tried a number of things already: plugging it into the dock, pressing the power button for a while, doing a cold boot...nothing seems to be working.

    - I thought it could be just the screen not working. I don't have a TV I can plug it into via HDMI, so I tried plugging it to my laptop via USB to see whether some vital signs were still present. No dice...

    - Here's the odd part: I took it to a repair center to have someone take a look at it. The guy wasn't sure what it could be but suddenly he pressed the power button and it came to life for brief seconds, booted up and shut down again.

    I contacted Amazon UK where I bought it and they basically are willing to do a refund if I send it to them. I am very inclined to do so but still a bit worried to send them personal information I didn't have time to backup or at least delete. They say it's standard procedure to delete data on returned items, but can't be held responsible if there is any problem. You guys are basically my last resort because at this point there is really nothing else I can think of. I may have to trust Amazon on this and just send it for a refund.

    Thanks in advance for any help you can provide.

  2. #2
    Transformer Forums Legend
    Supporting Member

    Member #
    Join Date
    Jul 2011
    Norcross, GA
    1818 times
    If they will do a refund, I would go ahead and do it. It does sound like some damage to the socket, which ASUS would not be likely to cover under warranty. Just because the green light was on does not mean it got a good charge, Green light for several hours would be better.

    And welcome to the forum.



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