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Thread: TF300 - Failure

  1. #1
    Soundwave
    Member #
    40513
    Join Date
    Jul 2012
    Tablet
    TF300T
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    TF300 - Failure

    Hi
    Has anyone any suggestions or has this baby passed on ?

    Not yet a week old and the tablet failed to go on with or without the dock attached - it had previously been powered down,
    battery was sitting at 43% and Dock at 46% or more.

    I tried all combinations of power and volume buttons as suggested but it remained off.

    I eventually attached tablet and dock to the supplied charger and the unit came to life via the power switch,
    however on removing the tablet from the dock - although it was operating ok wireless,internet, apps etc -

    it was showing as still being connected to the dock with a good dock battery rating, but the tablet battery was showing
    completely dead - and in settings a rating of 0% - unknown.

    Then to my surprise the unit would not turn off.

    I left it for a period of time - it obviously auto shut down and now will not restart at all.

    also now with the charger connected either to the dock or tablet there are no charging or connection lamps lit.

    Stumped - hope some of you experienced folks out their can assist - it would be appreciated

    Thanks

  2. #2
    Helping Hero & Super Moderator
    Supporting Member

    Member #
    1745
    Join Date
    Jun 2011
    Location
    Northern Illinois
    Tablet
    TF Book T100TA
    Posts
    1,774
    Liked
    245 times
    One the battery is totally dead. The only suggestion I can provide is to try hooking the TAB to your PC via the ASUS supplied cable and letting it charge that way. The tab must be off for it to take a charge this way and it will take at least 4 hours to get a small charge.
    If you can not turn it off this method will not work.

    The only other choice is to return it to the vendor or send it to ASUS for repair.
    Help shortcuts

    For TF101 http://www.transformerforums.com/for...tml#post177499
    For T100 http://www.transformerforums.com/for...tml#post344339

    My stuff!

    ASUS T100 64GB
    TF101 32 GB + Grandkids toy now
    Nokia 635 win 8.1
    ASUS MB Z97-A with I5 CPU (mine home brew PC)
    HP Desktop (wife's)
    Retired: My week is six Saturdays and one Sunday!

  3. #3
    Soundwave
    Member #
    40513
    Join Date
    Jul 2012
    Tablet
    TF300T
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    2
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    Thanks for that,
    In he end as it was only days old I took it back to the retailer and got a replacement.

    Hope I've made the right choice of product with this purchase.

    Can anyone advise whether the initail 8 hours plus charge should be carried out with or without the keyboard dock in place.

    thanks again

  4. #4
    Starscream
    Member #
    38181
    Join Date
    Jun 2012
    Location
    Far East -Canadian style
    Tablet
    TF300T
    Posts
    263
    Liked
    51 times
    As I bought mine without a dock I had to do the initial charge without and everything has gone fine.
    Happy owner of a TF300T

  5. #5
    Helping Hero & Super Moderator
    Supporting Member

    Member #
    1745
    Join Date
    Jun 2011
    Location
    Northern Illinois
    Tablet
    TF Book T100TA
    Posts
    1,774
    Liked
    245 times
    Either way is fine.
    Help shortcuts

    For TF101 http://www.transformerforums.com/for...tml#post177499
    For T100 http://www.transformerforums.com/for...tml#post344339

    My stuff!

    ASUS T100 64GB
    TF101 32 GB + Grandkids toy now
    Nokia 635 win 8.1
    ASUS MB Z97-A with I5 CPU (mine home brew PC)
    HP Desktop (wife's)
    Retired: My week is six Saturdays and one Sunday!

 

 

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