Broken screen

[BigBlarg]

Hello, my LCD is broken. The glass over the LCD is in perfect condition and the tablet still works if I connect it on HDMI. I can also use the touch screen even if I don't see anything...

Is it a part I can replace myself?

IMG_0620.jpg

[Bob_of_QF]

It may be possible to fix it yourself. If you search the forum, you might be able to find a parts distributor for the screen.

However, seeing as it's a 300, you should still be under warranty here-- I'd contact Asus before opening'er up and voiding any chance of RMA.


On the third hand? It could also just be a simple cable malfunction-- one of our regular posters has complained that the internal video cables are not well secured on these. If you do open it up (google for examples of how to do this non-destructively) you may find that simply re-connecting the flat ribbon cable that feeds the video signal is all you need to do-- if that's the case, I'd secure it with something like acrylic adhesive tape (that metal-foil stuff) or hot glue or even quick-set epoxy. If you use the tape, make sure you don't short anything with it.

[BigBlarg]

Already tried searching on the forums. The only links I found didn't have any TF300 parts yet. (asuspart.eu I think). I've also seen other with damaged LCD who was to pay about 200 USD, but nothing about fixing it myself.

Also, maybe we don't see it properly but the LCD is really cracked.

[SNOWDROP252]

My 300 screen cracked yesterday 6 weeks after purchase. PC World ( Where i bought it ) have identified that it has cracked in bottom right hand corner exactly where the metal clip is that locates the Pad screen to the Dock. To me this shows a design fault. I will be contacting ASUS tomorrow.

[BigBlarg]

Not going to help me. It's 100% my fault if it broke and I'm not proud of it.

I put it on a couch while playing with my 9 months daughter, so can't reach it and throw it like she does with her toys. I forgot about it and later the same day I sat on it... :|

[helpifIcan]

Check these folks out maybe they can help.

http://www.sandiegopchelp.com/servic...d-transformer/

[dougg]

if you dont/cant fix it yourself. I broke my screen by accident and sent it in for repair to asus and almost 3 weeks later no word from asus, I called yesturday they said an email was sent yesturday (presuming the repair estimate but I never recieved the email so will call again on Monday, I expect to have to pay for the repairs). my crack was almost identical to yours I think there isnt much support for the center of the panel. But with my experience so far with asus I would research 3rd party repair places if its not covered by warrenty cause asus will take for ever

[Bob_of_QF]

Also, maybe we don't see it properly but the LCD is really cracked.

Aaah.... that's unfortunate.

[BigBlarg]

I think I have read your post already Doug.

To be honest, I'm surprised. I have bought only Asus motherboards for years because I had really bad luck with other brand when I had to send it for warranty but it was always pretty quick and never had any problems (compared to support from other brands)

I sent them an e-mail yesterday, waiting for an answer tomorrow or in 2 days.

I also sent an e-mail to the guys helpifIcan suggested.

[BigBlarg]

The guys at Sandiego PC Help sent me an e-mail. The labour cost is between $99 and $149 + parts, but they can't say for sure the parts are available to them because they don't have the part number...

I'll wait for an answer from Asus but I guess for the price difference I would feel safer if I get the work done by Asus, even if it may take a bit longer.