New TF300T + Keyboard. Keyboard doesn't work.

[ksilver]

So I bought the TF300T about a month ago at Best Buy. I just got my Keyboard Dock from Amazon yesterday, gave it a full charge, and I can't quite seem to get the keyboard part working. Oddly though, it seems to charge the tablet through the keyboard just fine, and if I insert an SD card into the dock, it can read off that. I just can't get the keyboard or touchpad to function, and I also can't check the battery level of the dock. Has anyone else had this problem?
EDIT: Also, all the software/firmware on the tablet is entirely up to date.

[leeshor]

Welcome to the forum

Can't tell for sure if the chicken came first or the egg based on your explanation. The 4th key from the left top row controls the keyboard touchpad. You also may want to do a hard reset while docked to see if other issues clear up. Moving this thread to TF300 help.

[Mape]

I have exactly the same problem. I already tried everything to fix it, but without any results. I reset many times and also hard boot.
I have the TF300 for 3 days only, in the beginning I had no problems.

I send a message to Asus. I will wait for respons!

[jerrywash]

I am having the same issue. However, I've had my pad for a couple months now and it just started the other day.

[janner43]

All,

If you have not already done so, please register your hardware issues here...

Who has suffered early HARDWARE problems on their tf300 and/or dock?

Thank you.