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Thread: [TF300TG] Tablet completely frozen even after Wipe

  1. #1
    Soundwave
    Member #
    39501
    Join Date
    Jun 2012
    Tablet
    TF300TG (3G)
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    [TF300TG] Tablet completely frozen even after Wipe

    Hello everyone,
    some days ago I've bought a Transformer Pad TF300TG, while I was using it I experienced many times (5-6) a very unpleasant trouble.
    While I was using the Facebook app or the browser scrolling down pages the tablet literally froze!
    To be more clear I explain what happened as i was scrolling down the page
    -first of all the tablet didn't respond at all to the touch inputs (it was as i wasn't touching at all)
    -then it went to standby mode (the screen light first dimmed then it went completely off)
    -turning the screen again on (with Power button) I am unable to unlock the screen cause the touch doesn't work

    So far i was able to get the tablet back to normal restarting it (keeping the button Power pressed for 5 seconds), but right now I am stuck with the touch not working and the tablet frozen
    I tried to do COLD BOOT and it did nothing
    Since the tablet is very new i decided then to do the WIPE TO FACTORY SETTINGS...but incredibly the touch is still not working (right now i am stuck at the first configuration steps...and i can't choose anything cause the touch is dead)

    After i first booted the tablet (3 days ago) I did a firmware update via OTA and everything went well...since yesterday i am experiencing all these troubles

    Anyone has had the same issues?? Any suggestions???
    I am really thinking about returning it
    Thanks for reading, help me please

  2. #2
    Developer
    Supporting Member

    Member #
    37034
    Join Date
    May 2012
    Location
    USA
    Tablet
    TF101
    Posts
    490
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    101 times
    Woah, that's bad.
    Try wiping again, do it 3 times in a row, if that doesn't solve it install android sdk and use ddms to control your tab.
    Or RMA it. :/

  3. #3
    Soundwave
    Member #
    37535
    Join Date
    Jun 2012
    Tablet
    TF300T
    Posts
    3
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    0 times
    Why go through all this trouble, go exchange it while it is still within reasonable exchange policy of the store. Sure don't want to keep a tablet that is not working properly from the out start.

  4. #4
    Supporting Member
    Supporting Member

    Member #
    1793
    Join Date
    Jun 2011
    Location
    Vancouver Canada
    Tablet
    TF Book T102HA
    Posts
    5,903
    Liked
    1225 times
    I agree with eggyolk.
    Last edited by Swipe; 06-30-2012 at 10:14 AM.

  5. #5
    Soundwave
    Member #
    39501
    Join Date
    Jun 2012
    Tablet
    TF300TG (3G)
    Posts
    3
    Liked
    1 times
    Thank you guys...I think i'll follow your advice and return it. Hope i'll get a new one working soon
    helpifIcan likes this.

 

 

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