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  1. #1
    Soundwave
    Member #
    37919
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    Jun 2012
    Tablet
    TF300T
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    tf300t new randomly restarts

    Hello.
    We have had our tf300 for 2 days and it has been randomly restarting constantly. It did it within 5 mins on first use. The longest its lasted is about 20 min, and shortest was a reboot while booting up.

    We went with asus under the assumption it was one of the stronger brands out there but are now a bit concerned.

    Have looked online and found others with same issue. Have tried a few factory resets, and holding power with volume down button. But nothing seems to fix it.

    Has a solution for this been found or will i have to take it back?
    Thanks for help
    Joel

  2. #2
    Transformer Forums Legend
    Supporting Member

    Member #
    5624
    Join Date
    Jul 2011
    Location
    Norcross, GA
    Tablet
    TF700
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    11,748
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    1818 times
    Welcome to the forum Joel

    Had you installed any apps when all of this started? Look in settings - about tablet and tell us what the build number is.

  3. #3
    Soundwave
    Member #
    37919
    Join Date
    Jun 2012
    Tablet
    TF300T
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    Hi
    Thanks. For quick reply.
    I hadnt installed any apps when it first started, was setting up email accounts. It has also done it after factory reset, and just using browser surfing net.

    Build number is IML74K WWeepad 9.4. 3.29
    I think thats the part u need

    Joel

  4. #4
    Transformer Forums Legend
    Supporting Member

    Member #
    5624
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    It's possible that you problem is with the communications as there have been any number of issues with random restarting when using the Internet. You may want to check the WiFi tips link in my signature below.

    If it's happening that frequently you could go to a public hotspot to see if it continues and you might be able to rule out your TF as the problem.

  5. #5
    Soundwave
    Member #
    37919
    Join Date
    Jun 2012
    Tablet
    TF300T
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    I tried resetting router, and checking other wifi channels for interference.
    I switched of wifi and just looked at camera and pictures etc offline and it still did reboot.

    Joel

  6. #6
    Soundwave
    Member #
    37919
    Join Date
    Jun 2012
    Tablet
    TF300T
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    It also just did restart while sitting next to me in sleep mode.

  7. #7
    Transformer Forums Legend
    Supporting Member

    Member #
    5624
    Join Date
    Jul 2011
    Location
    Norcross, GA
    Tablet
    TF700
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    11,748
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    Based on what you are describing and what you have done you may want to get an exchange where you purchased it. It does sound like it's faulty.

 

 

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