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Thread: problems with mouse/touch pad on keyboard dock for TF300T

  1. #1
    Soundwave
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    problems with mouse/touch pad on keyboard dock for TF300T

    I am not able to use touch screen for navigating around from app to app or within apps when new keyboard dock attached to tablet. Without keyboard attached, touchscreen seems to work normally.

    When keyboard attached, apps do not open when clicked/double clicked. Also must use tab key or arrow keys to navigate around.

    Has anyone seen this and resolved it? What did you do to resolve? defectiverkeyboard dock or is there an update that needs to be installed?

  2. #2
    Supporting Member
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    Welcome!

    Have you rebooted with the dock attached?

  3. #3
    Helping Hero & Super Moderator
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    Check the fourth key from the left it turns the touchpad on and off.
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  4. #4
    Soundwave
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    yes, i tried rebooting with keyboard connected. Also tried cold reset, but it still boots to normal screen.

  5. #5
    Soundwave
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    Quote Originally Posted by helpifIcan View Post
    Check the fourth key from the left it turns the touchpad on and off.
    If I boot tablet without keyboard all navigation works fine. Below are my concerns when keyboard is connected:

    Yes that key does turn the touchpad off/on properly. with touchpad off, still unable to use touchscreen to navigate.

    I should be able to use touchpad to navigate in/out of apps when keyboard is connected by single or double clicks on an app?

  6. #6
    TRANSFORMER FORUMS LEGEND
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    Quote Originally Posted by rmathias View Post
    If I boot tablet without keyboard all navigation works fine. Below are my concerns when keyboard is connected:

    Yes that key does turn the touchpad off/on properly. with touchpad off, still unable to use touchscreen to navigate.

    I should be able to use touchpad to navigate in/out of apps when keyboard is connected by single or double clicks on an app?
    Yes, you should be able to use the touchscreen just the same with or without the tablet connected.

    Sounds like you have an issue with the tablet or the dock. It could be software or hardware. To check software issues, I would do a factory reset. Back up apps using the App Backup that came on your tablet. Then back up any documents, photos, movies, videos or other files on the internal memory.


    Asus Transformer 16 GB & Dock - Munching on Jelly Beans
    crApple iP*one 5 - Stock

    Just once I want someone to call me Sir without adding you're making a scene.
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  7. #7
    Soundwave
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    This helped me tremendously!

    Quote Originally Posted by helpifIcan View Post
    Check the fourth key from the left it turns the touchpad on and off.
    helpifIcan likes this.

  8. #8
    Soundwave
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    I hope someone will read this and send me a reply. I just received my tablet 300T last week and am very disappointed that GOOGLE seems to control everything.
    I asked for a tablet that would allow me towork with my photographs - I am not a gamer. I want good internet, e-mail, to be able to download my photography programs with no problems. All I have seen are problems (no Adobe reader for a start), cannot download Picasa, Smart Photo Editor, etc. even with Google plus, Picasa is not even in the Shopping bag, and this is a Google product.

    Asus is no help as far as my issues with downloading anything and I am losing it.

    If someone will respond I will be grateful.

    Thanks so much.

  9. #9
    TRANSFORMER FORUMS LEGEND
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    problems with mouse/touch pad on keyboard dock for TF300T

    Picasa photos show up in the Gallery app.


    Asus Transformer 16 GB & Dock - Munching on Jelly Beans
    crApple iP*one 5 - Stock

    Just once I want someone to call me Sir without adding you're making a scene.
    - Homer Jay Simpson

 

 

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