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Thread: [Solved] Stopped printing to HP3520

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    Soundwave
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    [Solved] Stopped printing to HP3520

    My wife's TF300T suddenly stopped being able to print emails to my HP3520 Deskjet. Was working fine, then no more. The printer works fine from our main computer and my Ipad so printer is connected to WiFi OK just not talking to her Asus anymore. Gets "printing has been delayed because the printer is busy" WTF
    Any ideas guys, Please.... Newby here and not very computer literate.

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  3. #3
    Developer & Repair Magician
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    And are you still on the stock firmware or??
    Master Help Guide--guide to help from the masters:
    http://www.transformerforums.com/for...elp-guide.html

    T100 Master Help Guide:Caster's comprehensive guide to comprehending the T100
    http://www.transformerforums.com/for...elp-guide.html

    TF100 FAQ--Frequently Asked Questions about the TF100:
    http://www.transformerforums.com/for...s-guides-tips/

    What Got Me In to All This Trouble--Linux live CD with ADB & Fastboot:
    http://www.transformerforums.com/for...x-live-cd.html

  4. #4
    Starscream
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    Quote Originally Posted by leeshor View Post
    What app are you using to print?
    It may help to uninstall and reinstall it. If you have the 'pro' version the key should still be there when you reinstall it.

  5. #5
    Soundwave
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    Hi guys, yep using stock Hp eprint app. Like I said has been working for around 12 months now then, just stopped working. Will print docs, attatchments but if she just wants to print an email off, it wont work anymore.
    Last edited by janner43; 07-05-2015 at 06:39 AM. Reason: language guidelines

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    Could be any one of two or three things.

    Try all of the following first...
    1) Power off your TF300 & then cold boot it (see link in signature if you aren't sure on the cold boot method)
    2) Go to your HP app via settings, apps, all and find it.
    3) Clear cache, clear data, force close.
    4) Power off your TF300
    5) Power off your printer
    6) Power off your router. Wait 60 seconds and power the router on & let it go through its setup thing. When it is fully on, go to 7.
    7) Power the printer on
    8) Cold boot your TF300 & try again.

    If that process doesn't clear it then...
    1) Delete the HP app
    2) Cold boot the TF300
    3) Reinstall the HP app and let it find your printer.
    4) Try again.
    leeshor likes this.

    PLEASE Search for existing threads before posting a new one. Thanks.

    Your opinion matters. But should you disagree - please try not to be disagreeable

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  7. #7
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    Quote Originally Posted by Dreamcaster51 View Post
    Hi guys, yep using stock Hp eprint app. Like I said has been working for around 12 months now then, just stopped working. Will print docs, attatchments but if she just wants to print an email off, it wont work anymore.
    If E-Mail is the only printing problem you may want to clear the defaults and cache in whatever mail app you're using. That narrows it down a little.

  8. #8
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    And if all else fails try one of the universal printing apps. Unfortunately they all seem to cost money if you want to, well, print anything but a test page. But it is nice to be able to do that before laying out $$. You may also want to try another e-mail app.
    Master Help Guide--guide to help from the masters:
    http://www.transformerforums.com/for...elp-guide.html

    T100 Master Help Guide:Caster's comprehensive guide to comprehending the T100
    http://www.transformerforums.com/for...elp-guide.html

    TF100 FAQ--Frequently Asked Questions about the TF100:
    http://www.transformerforums.com/for...s-guides-tips/

    What Got Me In to All This Trouble--Linux live CD with ADB & Fastboot:
    http://www.transformerforums.com/for...x-live-cd.html

  9. #9
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    Did your email app or your HP app get an update recently? Try uninstalling those or find an older version. If you can print some stuff it's probably not a system problem but an app problem. If the printer is wifi capable you an also try Google's Cloud Print.

    Sent from my K00C using Tapatalk

  10. #10
    Soundwave
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    Thanks Janner43
    The second option finally worked and my wife is happy once again.
    Thanks to all who took the time to help. ��
    Last edited by Dreamcaster51; 07-06-2015 at 06:03 AM. Reason: Highlight name
    janner43 likes this.

 

 
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