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Thread: RMA'd my TF300 due to cracked LCD (not the digitizer). See how Asus handled my RMA!

  1. #11
    Soundwave
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    4, 8, 15, 16, 23 and 42

  2. #12
    Soundwave
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    congratulations, unfortunately my problems just like your, cracked LCD no problem with the digitizer glass didn't turn out so well. I had to pay $160 and it definitely tainted me with asus. Since I don't have a warranty I cracked the boot loader and loaded Blue android on it. Man does the factory load really suck. Since it runs so much better on a custom rom I less soured towards Asus.

  3. #13
    Jazz
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    Thanks Jbo...I will use the numbers for Saturday's draw.

  4. #14
    Soundwave
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    Well I had just bought mine in November. There was not a scratch on it and I backed it up and wiped it before shipping it to them.

    This is the link I used to arrange for RMA:
    ASUS Service | North America Request/cope

    SNOWDROP252, those numbers are from the show Lost.
    eejit likes this.

  5. #15
    Super Moderator & Forum Sleuth
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    LOST?!?!
    haha, goodonya JBo.

  6. #16
    Jazz
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    Quote Originally Posted by jbo View Post

    snowdrop252, those numbers are from the show lost.
    Now he tells me....!!!!!

  7. #17
    Jazz
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    Well I guess that just shows that my Luck is out...........LOST..........just ONE Number came up...No8.
    eejit likes this.

  8. #18
    Soundwave
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    Alternate return path

    Quote Originally Posted by ounderfla68 View Post
    congratulations, unfortunately my problems just like your, cracked LCD no problem with the digitizer glass didn't turn out so well. I had to pay $160 and it definitely tainted me with asus. Since I don't have a warranty I cracked the boot loader and loaded Blue android on it. Man does the factory load really suck. Since it runs so much better on a custom rom I less soured towards Asus.
    Wont help with the bootloader crack but I returned mine via the retailer I bought the device from. Took a lot longer that way but just got the device back today at 0 cost. My thinking being that ASUS less likely to muck their retailers around than individual end users.

    If they cant link teh damage to the lcd to the bootloader changes, they may not actually be able to refuse you service based on the bootloader crack but individual country's legislation may apply.

 

 
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