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  1. #1
    Soundwave
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    Question Scratch or smudge that I can't get out

    their are more and more little spots accumulating on my screen. I cant't get them out, I've tried to wipe with a cloth and with a cloth and spray. does anybody else have this issue.. If so, tips to make them go away



  2. #2
    Super Moderator
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    Well if it's a scratch...I can't see any amount of rubbing getting it out.
    If it's a spot on top of the glass....don't spray cleaner directly on to the glass--
    if you have to use any cleaner, use it sparingly and spray a bit on a cloth, not on the surface itself.
    If it's a wee white spot, sorta in the glass....it could be a stuck/dead pixel.
    For those you can have a look at Pixel Fixers--open Google Play and have a search.
    There are apps you can download that will (sometimes) fix them if they are stuck.
    Dead is dead, in any sport.
    If you have alot of them, you may want to return it.
    TF 201 w/dock (4.1.1)
    The Master Help Guide

  3. #3
    Soundwave
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    Quote Originally Posted by rickyleger View Post
    their are more and more little spots accumulating on my screen. I cant't get them out, I've tried to wipe with a cloth and with a cloth and spray. does anybody else have this issue.. If so, tips to make them go away
    It sounds like the same issue I was having with mine, where its some sort of smudging underneath the glass. I really don't think its a stuck or dead pixel, but I sent it to Asus for repair and we'll see what happens.

    Original Thread

  4. #4
    Soundwave
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    Yes I went to see uYour video and its the same thing, please tell me how it turns out

  5. #5
    Soundwave
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    Quote Originally Posted by rickyleger View Post
    Yes I went to see uYour video and its the same thing, please tell me how it turns out
    Will do. Sorry you have the same issue :-/

  6. #6
    Soundwave
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    Re: Scratch or smudge that I can't get out

    This is the same thing that happened to my first tf300. It happened with the first 30 days of having it. I purchased line from amazon and I called them and they shipped me a brand new one.

    No matter how much I tried to clean the screen it wouldn't come out. Almost looked like a smear or smudge under the glass.

    Sent from my ASUS Transformer Pad TF300T using Tapatalk 2

  7. #7
    Soundwave
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    Quote Originally Posted by rickyleger View Post
    Yes I went to see uYour video and its the same thing, please tell me how it turns out
    Update:

    Received my tablet back today from the repair center. They ended up replacing the entire screen. So this is definitely a quality control/defective part issue. If you are experiencing the same issue.... Please make sure to get it serviced.

    Everything is working fine so far. Knock on wood.

    Overall, the repair process was pretty speedy.

    Here is my experience:
    Tablet was sent via USPS Priority Mail on Tuesday, 08/07/12, and received on Thursday, 08/09/12. There was no update on the RMA status site until the following Monday, 08/13/12. It showed the product as "received". On Tuesday, 08/14/12, the repair status changed to "repairing", and then by the end of the day Wednesday, 08/15/12, it was completed and shipped.

    The tablet was sent back to me via FedEx Ground with Direct Signature Required. There was no description of any repairs work done in the box or sent via e-mail. I was able to find out what was done by calling Asus Phone Support and providing them with my RMA #.

 

 

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