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  1. #1
    Soundwave
    Member #
    95586
    Join Date
    Feb 2018
    Tablet
    TF Book T100HA
    Posts
    2
    Liked
    0 times

    T100HA with black screen issue.

    As you see pictures below, whenever I try some of my old PC games, right quarter of the screen is either black or Windows background.

    IMG_8063.JPG

    IMG_8064.JPG

    IMG_8065.JPG

    I clean installed Windows 10 with SOCPackage_CHT_Intel_Win10_64_VER103.

    The funny thing is that initial Windows 10 that came with the laptop didn't have this issue even though it was covered with bloatware.

    Now I don't have restore disk to go back to initial status, I don't know what to do.

    I have tried every single video drivers on Asus Transformer websites and all different Intel video drivers but none of them works.

    Do you guys have any idea or a restore disk image?

    Thank you.

  2. #2
    Asus USA Social Media Team
    Member #
    35389
    Join Date
    May 2012
    Location
    Fremont, CA
    Tablet
    Uncategorised
    Posts
    842
    Liked
    154 times
    Thank you for reaching out to us, we'll be more than happy to assist. Please allow us to apologize for any inconvenience caused, please provide us with the serial number for the notebook for us to better assist. The link below should assist with locating your serial number: https://www.asus.com/my/support/Article/566/
    Asus USA is a social support channel for North American purchasers. UK users requiring warranty support should contact their retailer. For other geographic locations, please check your product documentation or the Asus website for your locality and follow the support section instructions.




    Transformer Forums is a privately owned "user to user" forum and is not affiliated with ASUSTeK Computer Inc in any way.

  3. #3
    Soundwave
    Member #
    95586
    Join Date
    Feb 2018
    Tablet
    TF Book T100HA
    Posts
    2
    Liked
    0 times
    The serial number is G4N0CYIRR00U17A. T100H model.

 

 

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