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  1. #1
    Soundwave
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    T100TAM Windows 10 Build 16299 32bit No Touchscreen

    I have tried many things to fix my problem, including going to Asus support and searching the internet and and nothing seems to help. So I thought I would try here.

    I bought an Asus T100TAM used. I wiped the drive and installed the 32 bit version of Windows 10 on the laptop/tablet (latest version 16299.251). I then went to Asus and downloaded and installed all drivers and the latest BIOS. including the latest chipset shown on that page. I checked the Device manager and all the drivers are shown to be OK.

    The touchscreen did not work. I checked the Device Manager again, and found the "HID Compliant Touch Screen Driver version 10.0.16299.251 installed and another important (apparently) touchscreen necessity, the 12C HID Device, 10.0.16299.15.

    I did several other things including contacting Asus, who sent me a different chipset driver than the one on their support page. It failed to install (I do not know why as I cannot read the install log).

    So I did more detective work in the Device manager. Going to the HID Compliant Touch Screen Driver, I went to the "details:" section and found this "No driver files are required or have been loaded for this device.

    Please note that I have downloaded and installed the ATK driver 1.0.50.0 and the Gestures Driver 4.0.12, which appear to be the correct versions.

  2. #2
    Soundwave
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    Getting no answers (yet), and after looking at other replies for similar problems (not the same), I decided that, perhaps, I need to roll back the windows build to an earlier version. The build number is 16299 and the version number is 1709. Perhaps I should go back to 15063 (1703)? I downloaded an .iso of build 15063 (1703) and proceeded to install it as a fresh installation. I then installed all of the drivers for Win 10 32 bit, hoping that Touchscreen would work. Unfortunately it did not.

    Perhaps I should go back to 1607 or 1511? Does anyone have experience installing 10 on this machine and having touchscreen work?

    A "Transformer" without touchscreen working is just a small laptop. It cannot transform into a tablet.

  3. #3
    Starscream
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    Quote Originally Posted by coover View Post
    ...

    1. I bought an Asus T100TAM used.
    2. I wiped the drive and installed the 32 bit version of Windows 10 on the laptop/tablet (latest version 16299.251).
    ...
    3. I checked the Device Manager again, and found the "HID Compliant Touch Screen Driver version 10.0.16299.251 installed and another important (apparently) touchscreen necessity, the 12C HID Device, 10.0.16299.15.
    ...
    4. Please note that I have downloaded and installed the ATK driver 1.0.50.0 and the Gestures Driver 4.0.12, which appear to be the correct versions.
    1. I have the same model.
    2. That version is the same I'm using.
    3. I have both.
    4. The link to the required drivers are in my signature.

    If none of these work, the used tablet you purchased is defective.
    Asus Transformer T100TAM-C1-GM, Atom Z3775, 2GB-RAM, 64GB eMMC, Win8.1-32 updated to Win10-32
    ASUSTeK Computer Inc. -Support- Drivers and Download T100TAM

  4. #4
    Soundwave
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    Thanks, Rocket Scientist. Yes, I downloaded all of those drivers (and the BI0S), and executed them. The only one I ignored (maybe I should not have) is the EMI and Safety.

    I guess I cannot go back to Windows 8 or 8.1 to see if that is going to work as I did upgrade the BIOS, too, and, apparently, it won't work with anything older than Win 10 1511.

    One question ... is it possible that touchscreen will work with the 64 bit version of Win 10? I realize that with only 2 GB RAM (soldered), the 64 bit version might slow down the computer, but if it will work, it would be better than if it did not. Without touchscreen, there is no reason to have a Transformer ... it's just a small laptop.

    I am glad to see that you really are a Rocket Scientist. I have worked with many. I am a Mathematician and did many of the calculations that the RS guys and gals used to get to the Moon (yes, i am that old), Mars, and beyond.
    Last edited by coover; 03-10-2018 at 01:57 PM.

  5. #5
    Soundwave
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    I have now installed Win 10 1607, 1703, and 1709. I have not yet tried the original Win 10, 1511, but I suspect I'd get the same results as the other 3 OS's, that is, no touchscreen. So I'm wondering if I can try an install of Windows 8 or 8.1? The problem may be is that I've already upgraded the BIOS to the Windows 10 version, and I wonder if the Windows 8 ... 8.1 drivers will work with that? My idea is that if I can get the touchscreen working with some Windows OS, I may be able to upgrade to 10 with touchscreen working.

    Perhaps somebody can direct me to a good Transformer Restore .iso that I can use to get the transformer restored to it's out of factory factory condition (software wise)?

  6. #6
    Soundwave
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    It's been 4 days since I last posted, but I'm still playing around with this transformer, trying this and that. I did have brief success. I installed Win 8.1 (32bit) and then all the drivers. I touched the Mail Icon, and it worked. I then did a few more things (nothing significant) and went back and tried touch again. It didn't work and I have not been able to get it back.

    So I know touch works, but it won't work for me.

    I think I'll try to go back to Windows 8 and see how it works. By the way, in the installer, I see Partition 2 is a "Recovery" Partition and Partition 5 is a "Restore" partition. I'd love to be able to use 1 of thest to go back to the factory install but I have no idea how to do it and a couple of hours on the internet did not find tje way to do it. If you know, please let me know.

    Thanks.

  7. #7
    Soundwave
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    I also own an Asus X202EV ( the sticker on the bottom specifies it is a Q200E) which is running Windows 10 and has working touchscreen. There are no Windows 10 drivers for the x202EV shown on the Asus Support site, so I am running the Windows 10 drivers from the CHI model, and they seem to be working fine. Does anyone know if there are better Windows 10 drivers for the T100TAM model than those shown on the Asus site?

 

 

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