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Thread: Windows 10 10586 black screen at 30%

  1. #1
    Soundwave
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    Windows 10 10586 black screen at 30%

    Hi,

    I have a 100TA, 64GB model, and I have been trying to upgrade it to the newest build of Windows 10 (it currently has 10240 on it). I have tried twice now, and both times I have made it to the "Updating Windows" screen, but both times at about 30%, the screen just goes black and stays black. I have to do a hard shut down, and then it automatically goes back to 10240.

    I am not sure what the problem is; I use a micro SD card to store my music on, but I took that out before the upgrade process started. Also, I do not have my old recovery partition; I deleted that after upgrading to Windows 10.

    I'm out of ideas; I've never run across anything like this before. All of my old computers upgraded just fine, but this thing is only 2 years old (barely), and I'm having a hard time with it. My internet here is EXTREMELY slow, and it takes a day just to download the update. Thus, I've spent two days on it and I'm a bit frustrated. Currently, I am using the Media Creation Tool to download an ISO of Windows, but I'm not sure which version it is (10240 or 10586).

    Any help would be greatly appreciated. Thanks!

  2. #2
    Soundwave
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    Bump- I don't want to sound pushy, especially since I'm new, but I could sure use some help. I'm stumped. Thanks

  3. #3
    Soundwave
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    Figured it out. Had to uninstall a program I had. After it was uninstalled, went smoothly, though I did have to uninstall, then reinstall my touchpad driver. No complaints. Thanks.

  4. #4
    Starscream
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    Since uninstalling a program worked, probably not enough free space on C-Drive.
    Also needs 700MB for Recovery partition (not the Restore partition which contains the original Windows image).
    Mine also created a 120MB partition with no label but is denoted as "Reserved".
    Last edited by Rocket_Scientist; 02-17-2016 at 08:41 AM.
    Swipe likes this.
    Asus Transformer T100TAM-C1-GM, Atom Z3775, 2GB-RAM, 64GB eMMC, Win8.1-32 updated to Win10-32
    ASUSTeK Computer Inc. -Support- Drivers and Download T100TAM

 

 

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