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Thread: Microphone doesn't work anymore after Windows 10 update

  1. #1
    Soundwave
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    Microphone doesn't work anymore after Windows 10 update

    So, I updated to windows 10 and then made a clean install through a bootable USB.
    I didn't even test it after the update, but after the whole process I noticed that the microphone doesn't work. If I tap hard on the back of the tablet while the audio page in control panel is open, I can see a few green bars light up to the right of the "microphone" stuff. But talking, whistling, screaming or making other noises do not work at all.
    I tried installing all the drivers, I even tried installing the latest full chipset from asus website (yes, the one from 2014, better than nothing I guess...).
    I couldn't find the driver for the microphone itself as a standalone pack.
    Does anyone have the same issue? How did you solve it? One of the reason for the update was having fun with cortana (and then getting annoyed in a few days and forgetting about it forever), but it is quite annoying having to use headphones!
    P.s. Same goes for skyping or other similar apps, I need to use headphones with mic to be heard.

  2. #2
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    Please post in the correct section. Moved to W10/T100.

    PLEASE Search for existing threads before posting a new one. Thanks.

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  3. #3
    Soundwave
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    nobody has the same issue?

  4. #4
    DKL
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    No problem here! And headphones + mic = A Headset.
    Try installing the Windows 8.1 Audio Drivers. If that doesn't work, install the windows 10 ATK package afterwards.
    ASUS USA
    Fulvio93 likes this.

  5. #5
    Starscream
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    I have no issues either. The microphone drivers are Microsoft 10.0.10240.16384 dated 7/9/2015 for Intel SST Audio Device (WDM). Are you running any 3rd party security software? Maybe disable or uninstall that before messing with the drivers.
    Last edited by fiat_lux; 10-18-2015 at 01:30 PM.
    Fulvio93 likes this.

  6. #6
    Soundwave
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    My drivers are 603.9600.1948.40494, dated 02/04/2014. I can't find the ones you have, on the Asus website or online... It says the newest drivers are already installed.
    My T100 is the z3775, 32gb one.
    I reinstalled those drivers, and the ATK, with no result.
    No 3rd party security office either, I trust windows defender.

  7. #7
    Soundwave
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    It came out I'm just dumb.
    I thought the drivers from the chipset were enough and I didn't notice the Realtek drivers in the asus support page.
    I just installed it and everything is fine.
    I find it funny that I fresh installed windows 8.1 or 10 at least 5 times on this tablet, and this is the first time I forget about it.
    Thank you, though! It would have taken me a lot more without your help!

  8. #8
    Starscream
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    I upgraded through the app so I guess it installed a lot of Microsoft drivers but it installed the RealTek or just brought it along because I didn't have to do a thing and everything worked coming out of the upgrade. I have the T100TA Z3740 so maybe that's the difference.

    Yeah, I was about to tell you to play around with the sound settings. There is another "sound" icon other than the volume in the lower right. That brings up the RealTek software. Sometimes just disabling/enabling helps. But you got it and that's good.
    Last edited by fiat_lux; 10-21-2015 at 06:17 AM.

 

 

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