Office Depot Shipped New Prime with Very Low Serial Number

On Friday, I received my 32GB Prime from Office Depot. The serial number is under 9000 (the last 4 digits). I have been reluctant to open it based on:
A) The low production number seems to have more problems
B) It seems that most other vendors are now shipping units in the 30000 to 45000 serial number range
C) I still have a 64GB Prime on order with Amazon that's at least three to 6 weeks out
D) Opening the box may impact my ability to return it and/or sell it at a premium on Craig's List

If you have a TFP with a low serial number, please (especially if you just received it from OD), Please reply with your experiences both positive and negative, from this compiled list of common complaints below:

A) Wifi connectivity, strength and persistence
B) Screen quality (vibrant vs. washed out)
C) Pixel issues (missing or stuck)
D) Squeaky frame
E) Battery life,
F) GPS
G) Unresponsive Multi-touch zones and/or
H) anything else I missed

I recognize that people usually only post when there is a problem. So if you have have a 4 digit Serial number please respond. Let us know about your Serial number as well. My Tablet is 085XX

Thanks (and Happy New Year)



I added GPS to the list

I just looked at the last 4 serial numbers and it is...083XX.. wow its way under 9000. Should I be concerned or contact Staples or Asus for a replacement asap?

Just trying to gather data points. I don't think there is a need for concern, especially if you don't have any problems!

I have 6XXX and have 10 stuck pixels light bleed.... other than that didnt realize anything else.... IM returning mine for Exchange to B&H if I can ever get a hold of them and I am also supposed to be receiving a preorder from O.D. on WED.

I have 036XXX with minor light bleed at the right edge if holding it landscape. Other than that there are no other issues I have come across yet.

Just open it.. If there are any issues return it to OD for exchange... Your odds are good that you will receive a good unit...

Quote:

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Originally Posted by buckeye1

I just looked at the last 4 serial numbers and it is...083XX.. wow its way under 9000. Should I be concerned or contact Staples or Asus for a replacement asap?

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There is little room for concern just open it. mine had stuck pixels. something that will not be hindered by low production #'s. There is very little relevance with dabirds #'s he has given...

There are videos on youtube on how to get rid of dead pixels..I haven't had the need to try it on anything
but hey if you have a dead pixel or 2 it's worth a try.

I have an OD TP with an 8xxx serial #. No issues here except GPS. Screen is perfect and wifi is great so far.



Sent from my Transformer Prime TF201 using Tapatalk

Quote:

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Originally Posted by THUNDERBOLT

There are videos on youtube on how to get rid of dead pixels..I haven't had the need to try it on anything
but hey if you have a dead pixel or 2 it's worth a try.

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Ive tried about everything poss. to correct the problem. i could see fixing one or two pixels but ten pixels.... i dont know if i should keep it even if i was able to fix em... seems to be pretty much a Lemon...

I think only the first 1000 or so were really problematic, those were the ones Asus delayed other countries for. Any others with problems are likely lemons just like with any other device.

Mine is in the 8000 range and other than a small spot on left side of bezel that flexes I have no real problems that aren't caused by software.

Sent from my Transformer Prime That Is Taking Over the world.

Quote:

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Originally Posted by drpoomanchu

Ive tried about everything poss. to correct the problem. i could see fixing one or two pixels but ten pixels.... i dont know if i should keep it even if i was able to fix em... seems to be pretty much a Lemon...

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I agree..10 dead pixels would annoy me to no end..if you can see
yourself returning it to the store or RMA'ing to ASUS and don't mind waiting for a new one then go for it.

Remember it could be a long time before you get your hands on another one.

Then again the positive side is you might get the newer model which might be trouble free or have less problems.

Hard Choice I know...They say when you can't make up your mind
to flip a coin and when it's in mid air you will start wishing for the side you really want :D

I have a 84XX

A few of these things I haven't really tested so can't give you a full list


A) Wifi connectivity, strength and persistence - I actually thought I had a bad one until I tested on a different network. The range is somewhat limited, but I think this affects every Prime. I can get between 12-17 Mpbs up to ~20 ft from my router through a few walls. It drops off fairly quickly. Only an estimate but I was getting 3-4 Mbps from ~40-45 ft away through 3 walls. I know this is low just because my laptop at the same spot has no issues. Again, I think this may be a Prime issue and not a bad run issue.
B) Screen quality (vibrant vs. washed out) - Not really sure what to look for on this. To me the screen looks great. I normally have it around 30-35% brightness. I'm not expecting to use it outside, so never tried that.
C) Pixel issues (missing or stuck) - Zero stuck pixels for me.
D) Squeaky frame - Not one bit.
E) Battery life - Haven't really been able to test this at least not enough to give an hour estimate. I've fully charged it twice now. Both times lasted be ~2 days with using it ~2-4 hours each day.
F) GPS - Not sure what issues there would be on this. I can get a signal, although I haven't taken it to use as a GPS yet though.
G) Unresponsive Multi-touch zones and/or - Only app I played around where multitouch is useful is google maps. If there was a dead spot it was not obvious at all to me. Everything was very smooth with twisting the maps.
H) anything else I missed - Light Bleed. I am of the believe that every tablet will have some light bleed. On my Prime it is extremely obvious only on the startup screen and I do really mean only. I played a few movies with black bars on the sides and really couldn't see any bleed. Basically during normal use, I am unable to see any bleeding. Maybe this has to do with my brightness setting, not sure. If I have to stare at the edges of the screen for a minute and then question if something is light bleed, I'm 100% certain it will never bother me in any use case. Again though, on the bootup screen(not the home screen, it is black with asus in the middle), I can see obvious bleeding on every single edge.