Not recognizing the display screen

[estespark]

I have a transformer with a keyboard. The touch display screen does not recognize my touching it. If I use the keyboard I have all the functions. If I re-boot the tablet 7 or 8 times I can get the screen to recognize my touching it. I don't know if this is a software problem or a hardware problem. Any help would be appreciated.

[janner43]

Welcome to the forum

Assuming this is a TF300, your best bet will be to start with a Cold Boot.
Then, if necessary, a Factory Reset.

If both of those fail to resolve the problem, then you could try opening the device and disconnecting & then re-connecting the ribbon cable for the screen.

[estespark]

I have a transformer with a keyboard. The touch display screen does not recognize my touching it. If I use the keyboard I have all the functions. If I re-boot the tablet 7 or 8 times I can get the screen to recognize my touching it. I don't know if this is a software problem or a hardware problem. Any help would be appreciated.

Thanks for your help. I hope it doesn't come down to the last option.