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  1. #1
    Member #
    Join Date
    Aug 2012
    0 times

    Question Firmware update on Tf300T tablet has killed the browser function

    I purchased my ASUS FT300T tablet on May 3 and it worked beautifully until yesterday when I got a message that there was a firmware update that had to be installed. I let the machine do the install, which took about ten minutes. (There was a little yellow robot in the middle of the screen while this was going on). After the install and about an hour later I got another message that there was a firmware update to be installed. This again took about ten minutes and since that happened the browser doesn't work. A file can be loaded from the browser address but then the browser completely closes down after approx 5 seconds and goes back to the home(?) window. What happened and how do I fix it? I have tried resetting the tablet and that didn't work. All of my apps do work.

    Any help I can get would be appreciated. Is this something ASUS should fix under their warranty, since it happened right after a firmware update?


  2. #2
    Member #
    Join Date
    Nov 2011
    Memphis, TN
    392 times
    Try a cold boot...

    Power off the device.
    Hold power and volume down to power on.
    Hold both buttons until you see two icons on the screen (android and wipe data)
    Just let it sit, don't push any buttons, it will cold boot the kernel

    This usually helps after firmware updates and does not wipe any data.

    Another option is to use a different browser, I use dolphin and love it. ICS+, opera, boat and chrome are some other good options.
    Last edited by Swipe; 08-21-2012 at 10:32 AM. Reason: typo fix
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  3. #3
    Guide Guru & Forum Administrator
    Supporting Member

    Member #
    Join Date
    Oct 2011
    Devon, UK
    Other - Chromebook
    2826 times
    Hi Bob,

    Did you follow the update process as outlined here...
    TF300T firmware - JR003C.XX_epad- - update to jelly bean ready

    That's the first thing to do...

    Let us know how you get on.

    PLEASE Search for existing threads before posting a new one. Thanks.

    Your opinion matters. But should you disagree - please try not to be disagreeable

    Forum guide - here ~~ T100 FAQs - here ~~ Cold boot - here

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