Is there an ASUS USA line for Customer Support?

[CoolhandLocke]

As the title implies. Trying to get a tablet issue worked out (said they fixed it, but they didn't), but can't get anywhere with customer support as I can't understand half of what they say. Literally spent 30 minutes repeating myself slowly, but couldn't get them to do the same so I could understand them. Also have tried twice now to get a supervisor, but that didn't work either. Asked for the repair center number in Texas, they would've give it or said they didn't have one... honestly couldn't understand them.

Yes I know a lot of CS reps are overseas, and while ASUS's reps have been nice I can't get anywhere with them at all besides offering another RMA and no explanation. I assume there's probably no other number to call, but thought ask before moving on to plan B...

[Ads]

[leeshor]

You didn't mention what number you called and the only one I know of is (888) 678 - 3688

[CoolhandLocke]

Sorry lol, should have mentioned that. Same number as the one you gave, that's the only one I know of as well.

May look for some kind of email, not sure if I'll even bother going through the phone again.

[PSUpete]

I wonder if they have a twitter ID ?

[eejit]

I don't know about a phone number, but Swipe posted a few email addy's a couple days ago. That strategy has proved successful in the past. If you can bypass the low level cubicle sharing ijit's & bother someone with a real desk, you may have a shot...and since you've already been hognoggled on a repair, you deserve a shot. Goodluck.