Results 1 to 5 of 5
  1. #1
    Soundwave
    Member #
    33587
    Join Date
    Apr 2012
    Tablet
    TF300
    Posts
    19
    Liked
    3 times

    Is there an ASUS USA line for Customer Support?

    As the title implies. Trying to get a tablet issue worked out (said they fixed it, but they didn't), but can't get anywhere with customer support as I can't understand half of what they say. Literally spent 30 minutes repeating myself slowly, but couldn't get them to do the same so I could understand them. Also have tried twice now to get a supervisor, but that didn't work either. Asked for the repair center number in Texas, they would've give it or said they didn't have one... honestly couldn't understand them.

    Yes I know a lot of CS reps are overseas, and while ASUS's reps have been nice I can't get anywhere with them at all besides offering another RMA and no explanation. I assume there's probably no other number to call, but thought ask before moving on to plan B...



  2. #2
    Administrator
    Supporting Member

    Member #
    5624
    Join Date
    Jul 2011
    Location
    Norcross, GA
    Tablet
    TF700
    Posts
    10,610
    Liked
    1627 times
    You didn't mention what number you called and the only one I know of is (888) 678 - 3688

  3. #3
    Soundwave
    Member #
    33587
    Join Date
    Apr 2012
    Tablet
    TF300
    Posts
    19
    Liked
    3 times
    Sorry lol, should have mentioned that. Same number as the one you gave, that's the only one I know of as well.

    May look for some kind of email, not sure if I'll even bother going through the phone again.

  4. #4
    Soundwave
    Member #
    39357
    Join Date
    Jun 2012
    Location
    USA
    Tablet
    TF300T
    Posts
    24
    Liked
    2 times
    I wonder if they have a twitter ID ?

  5. #5
    Super Moderator
    Supporting Member

    Member #
    26017
    Join Date
    Feb 2012
    Location
    toronto, ca
    Tablet
    TF201
    Posts
    3,300
    Liked
    1051 times
    I don't know about a phone number, but Swipe posted a few email addy's a couple days ago. That strategy has proved successful in the past. If you can bypass the low level cubicle sharing ijit's & bother someone with a real desk, you may have a shot...and since you've already been hognoggled on a repair, you deserve a shot. Goodluck.
    TF 201 w/dock (4.1.1)
    The Master Help Guide

 

 

Ads

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  

Similar Threads

  1. Really? This is Asus customer support?
    By PrimeMinister in forum Transformer Prime General Discussions
    Replies: 11
    Last Post: 09-30-2012, 05:48 PM
  2. 'Torch Red' my dealings with ASUS customer support
    By Optec in forum Transformer Pad 300 General Discussion
    Replies: 10
    Last Post: 09-12-2012, 02:33 AM
  3. ASUS customer service
    By pj123 in forum Asus Transformer (TF101) General Discussions
    Replies: 5
    Last Post: 05-24-2012, 06:39 AM
  4. Asus customer service
    By KevTN in forum Transformer Prime General Discussions
    Replies: 13
    Last Post: 01-13-2012, 08:21 AM
  5. Customer Support can't be beat... DVD Catalyst
    By Mickeylittle in forum Transformer Prime General Discussions
    Replies: 5
    Last Post: 01-09-2012, 09:27 AM

Search tags for this page

asus eee pad customer service phone number usa
,

asus tablet customer service phone number

,

asus tablet customer support

,

asus tablet customer-support

,

asus tablet support phone number

,
asus usa customer support
,
is there a asus tec for usa
,
is there a phone number for asus customer service
,
is there a phone number for asus?
,
sended asus tablet and they didn't fix it
,

transformer tablet customer service number

,
what is the customer support number for asus
Click on a term to search for related topics.

Tags for this Thread

Powered by vBulletin® Version 4.2.0
Copyright © 2014 vBulletin Solutions, Inc. All rights reserved.
Search Engine Optimization by vBSEO 3.6.1
All times are GMT -6. The time now is 02:24 AM.