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  1. #1
    Soundwave
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    58510
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    Jul 2013
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    Other - Windows
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    TF600T Windows RT tablet not charging

    I have an asus tf600t and it has stopped charging.The red charging light is not coming on and i need to know if i can get a charging cable for it somewhere
    or if there maybe something else wrong. We have had it less than a year and i believe we got an extended warranty on it but we have moved and i can't find my paperwork either is there any way to get it looked at with out the paperwork and not costing a small fortune?

  2. #2
    Supporting Member
    Supporting Member

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    1793
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    Jun 2011
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    Vancouver Canada
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    TF Book T102HA
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    Did you register your tablet with Asus when you bought it? If so they would have a record of the serial number being registered to you. Asus Warranty is one year, World Wide.

  3. #3
    Guide Guru & Forum Administrator
    Supporting Member

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    Oct 2011
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    Devon, UK
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    Model number & OS added to thread title
    Moved from Guides, Hints & Tips to Windows section

    PLEASE Search for existing threads before posting a new one. Thanks.

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  4. #4
    Asus USA Social Media Team
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    35389
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    May 2012
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    Fremont, CA
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    The issue with the charging could be from a number of things: the charger, the cable, the port, or the actual unit. It's pretty hard to tell, until you eliminate the ones that you can; like the charger and the cable. The unit actually comes with one year from us, so it's most likely still within the warranty period. Call customer support and you can set up an RMA to get it sent in. It's free of charge to take a look at and fix. As long as there's no physical damage, you will not have to pay anything.
    Asus USA is a social support channel for North American purchasers. UK users requiring warranty support should contact their retailer. For other geographic locations, please check your product documentation or the Asus website for your locality and follow the support section instructions.




    Transformer Forums is a privately owned "user to user" forum and is not affiliated with ASUSTeK Computer Inc in any way.

 

 

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