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Thread: How to wipe tablet back to factory state (don't know password)

  1. #1
    Soundwave
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    How to wipe tablet back to factory state (don't know password)

    I purchased a returned VivoTab RT from BestBuy and it has the previous owners password. How do I reset it? I have yet to find the correct image for Windows RT for the VivoTab RT.

    Thanks


    I should mention that I also have one that I purchased new in the box that works fine. Is there something I can copy from it?
    Last edited by kmad86; 02-07-2013 at 12:38 PM.

  2. #2
    Transformer Forums Legend
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    Welcome to the forum

    If you start it up from the powered down state, (I home you have the touch cover or some connected keyboard) press F8. You will be presented with several options and one is basically start all over

  3. #3
    Rescue Squad
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    To reset your tablet without logging in, please try the following:

    1. Attach your keyboard dock
    2. Power on your Vivo Tab
    3. Press and hold the Left Shift key at the Login screen as you do steps 4+5...
    4. Press/Click the Power icon (bottom right corner)
    5. Press/Click Restart

    Your tablet should then boot to the Advanced Startup Options Menu...

    1. Click on Troubleshoot
    2. Click on Reset your PC
    3. Follow the prompts.
    leeshor and janner43 like this.

  4. #4
    Soundwave
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    Thanks guys! I will try when I get home from work. The open item didn't have the USB adapter (But my other does, so I can use it) I was wondering, is there another way to connect a USB other than that ASUS proprietary connector/USB? Why I ask, is because I noticed there was a small connector near the top covered by rubber that looks more like a standard MicroUSB.

  5. #5
    Rescue Squad
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    Tab only has the following:

    1 x 2-in-1 Audio Jack (Headphone / Mic-in)
    1 x micro HDMI
    1 x Micro SD Card Reader(SDXC)

    Rest requires dock or adapters...

  6. #6
    Soundwave
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    What is the recovery key it prompts me to? I hit skip this drive and it worked fine but am I missing something?

  7. #7
    Rescue Squad
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    Previous user probably set up device encryption...

    May only matter for restoring without wiping previous owner data but if you run into trouble refer to this...

    Error Code 0xc0000001 on Asus Vivo Tab Rt with Windows RT - Microsoft Community
    janner43 likes this.

 

 

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