Couldn't connect to my Samsung laser printer. Called up Samsung tech support to ask for driver.
1st Samsung tech guy:
I told him I couldn't connect to my Samsung printer with my windows RT machine. I stressed that it was windows RT and not windows 8. Gave him make, model, and serial number. He went ahead and gave me link to windows 8 drivers. *sigh* I explained to him that windows RT runs on ARM processor and so windows 8 drivers won't work on windows RT. I even tried to install it to make sure I was right. Nope, wouldn't work. He insisted that windows 8 and RT are the same and so are their drivers
I asked to speak to another tech support guy.
2nd Samsung tech guy:
I explained in a calm voice very thoroughly that I have a windows RT machine and I couldn't find driver for my laser printer. Gave him all the necessary ID numbers on the printer. I also told him the previous tech guy couldn't understand the difference between RT and 8. I asked him if he did. He hesitated for a moment and started insisting that there's no difference between RT and 8 and that drivers for 8 should work for RT.
I sent a question to Microsoft support. Microsoft tech support guy sent me a link to windows 8 list of supported machines. NOT YOU TOO! I wrote back to him insisting that windows RT was different than windows 8. Got a reply saying they should be the same. Then got a second reply saying my printer must not be supported by windows RT (he must have caught on after the previous response).
Why am I returning my vivotab RT and buy the win8 version? Because I am now convinced win RT is dead in the water. Not because windows RT was lacking but because it will never get the support it needed simply because most people in the tech world still think it's the same as win8. If 2 Samsung tech guys and 1 Microsoft tech guy all believed windows RT and windows 8 are the same and that software for windows 8 should work on windows RT, then you know windows RT has no chance.
In other news, my vivotab win8 11inch version should be here in a couple days.