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Thread: TF103 screen won't work unless I boot with power attached

  1. #1
    Jazz
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    Exclamation TF103 screen won't work unless I boot with power attached

    Anyone else have this problem? Rarely now can I boot up my TF103c without having it plugged into the power adaptor. The tablet will start up and the screen is on but it won't recognize any input on the screen. It is basically a colorful brick at that point.

    What do we need to do to get these tablets fixed?

  2. #2
    Jazz
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    You could have at least answered my question if you are going to move this.

  3. #3
    Transformer Forums Legend
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    The responsibility of the moderators is to keep the forum organized and answer questions if possible. Had you posted in the proper place it wouldn't have required moving.

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    ^^^^ Indeed

    OP - You have a warranty, now's the time to use it...
    leeshor and Swipe like this.

    PLEASE Search for existing threads before posting a new one. Thanks.

    Your opinion matters. But should you disagree - please try not to be disagreeable

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  5. #5
    Jazz
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    Quote Originally Posted by leeshor View Post
    The responsibility of the moderators is to keep the forum organized and answer questions if possible. Had you posted in the proper place it wouldn't have required moving.
    Where do we go to get these tablets fixed?
    Last edited by mmafan; 03-22-2015 at 05:55 PM.

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    Quote Originally Posted by mmafan View Post
    Where do we go to get these tablets fixed?
    Asus has a global RMA service. You will need to call or contact them to set this up.
    *I apologize for any spelng mistakes. I frequently answer questions on my phone. The content is (usually) good, but the words may not be intelligible. If you cant understand my post... check back later or call me out on it.
    Tf300 Root and Custom ROM Guide!!_________Clean Install Windows 10 and Drivers______Tf700 Root and Custom ROM Guide!!

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    You can use the "Support" link on the TF103 Asus page:

    Tablet - ASUS Transformer Pad (TF103C) - ASUS

  8. #8
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    Quote Originally Posted by mmafan View Post
    Where do we go to get these tablets fixed?
    Of course if you identified your country of residence, we would be able to help you further.

    EU/UK - contact your retailer
    USA - phone (call) Asus support
    Everywhere else will be dependant upon your nations' customer protection legislation.

    PLEASE Search for existing threads before posting a new one. Thanks.

    Your opinion matters. But should you disagree - please try not to be disagreeable

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  9. #9
    Jazz
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    Thanks a bunch guys. The problem seems to be getting worse.

    I'm in the USA.

  10. #10
    Asus USA Social Media Team
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    Quote Originally Posted by mmafan View Post
    Anyone else have this problem? Rarely now can I boot up my TF103c without having it plugged into the power adaptor. The tablet will start up and the screen is on but it won't recognize any input on the screen. It is basically a colorful brick at that point.

    What do we need to do to get these tablets fixed?
    mmafan - We're very sorry you've been having this issue with your TF103C Transformer. We would love to assist you in getting your tablet inspected and serviced by our technicians. Please email us at socialsupportus@asus.com providing the serial number of your TF103C along with a copy of the posted problem description.


    If you have any further questions, comments, or concerns please do not hesitate to let us know. You may reference this case number (N150375110) on your next contact.

    Thank you.

    In Search of Incredible

    Technical Support Department
    ASUS :: ASUS Service | North America
    Asus USA is a social support channel for North American purchasers. UK users requiring warranty support should contact their retailer. For other geographic locations, please check your product documentation or the Asus website for your locality and follow the support section instructions.




    Transformer Forums is a privately owned "user to user" forum and is not affiliated with ASUSTeK Computer Inc in any way.

 

 
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